Wholesale Fashion Customer Service

2 weeks ago


Toronto, Ontario, Canada Yates & Company Full time

Description:


Are you interested in Fashion? Do you love working with people? This is a job for you Join Yates and Co's Toronto office as a
Wholesale Fashion Brand Assistant.



Customer Service

  • Constantly conversing with customers
  • Build and maintain relationships with customers
  • Develop and execute special customer appreciation events
  • Work closely as a team with other sales staff and the logistics and accounting teams
  • Process orders in a timely manner and generate reports.
  • Review pending orders and customer requests to ensure customer satisfaction.

Sales

  • Sample Management. Tracking samples, receiving, getting them ready for the showroom to sell.
  • Learning and maintaining knowledge of the brands, including story behind the brand, fabrications, best selling styles and other sales tools
  • Supporting the sales team when needed and assisting with showroom maintenance
  • Booking and confirming appointments
  • Analyze, forecast, track sales using our software systems
  • Responsible for promotional opportunities, product knowledge seminars, events, trunk shows, and brand presentations
  • Develop creative strategies for sales and incentives
  • Preparing weekly sales reports and analyses
  • Assist in final buy submissions to the brand

Marketing and Communications

  • You will be responsible for our mass communications to our customers by creating eyecatching marketing materials using Photoshop or similar programs.
  • You will also be responsible for creating product related marketing materials such as product knowledge packets.

Processing Returns Authorization

  • Process RAs adhering to company return guidelines
  • Ensuring RAs for all brands are processed within 2448 hours
  • Arranging pick ups from customers where necessary
  • Log RAs according to brands requirements and looping in Brand Manager when necessary
  • Responsible for receiving credits from the brands and ensuring they are accurate

Inventory

  • Manage all stock and inventory keeping stock list accurate and stock shelves organized
  • Maintain the sample and stock room by organizing returned samples

Repeats

  • You will be our point person for communicating with our customers on processing immediate orders including order entry, picking and packing, shipping and receiving. You will be expected to lead this process on a daily basis.

Must have:

  • A team player that is flexible with a strong work ethic and the ability to work independently in a fastpaced environment.
  • Have a general interest in the fashion industry
  • Great attitude, ready for anything that comes your way
  • Taking initiative
  • Excellent organizational skills
  • Excellent written as well as verbal communication skills
  • Attention to detail
  • Numeracy
  • Able to multitask and stay focused

  • Fashion Associate

    4 weeks ago


    Toronto, Ontario, Canada Walmart Canada Full time

    Position Summary...Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that processes and stocks all fashion merchandise and maintains merchandise standards, including modular and signage integrity, all in a safe and clean environment. This Associate...


  • Toronto, Ontario, Canada Yates & Company Full time

    Description:Do you love fashion and working in a fast paced and collaborative team environment? Are you quick on the computer and love to problem solve? Yates and Co. is a small Canadian company with offices in Vancouver and Toronto that sells and distributes Men's and Women's clothing across Canada.Supply Chain & LogisticsOverall responsible for helping...

  • Fashion Associate

    4 weeks ago


    Toronto, Ontario, Canada Reitmans (Canada) LtéeLtd Full time

    Are you a lover of fashion? Do you stay current on trends? Do you enjoy engaging with customers? Then this role is for youAs a Fashion Associate, you will focus on delivering an exceptional customer experience to every customer through your genuine ability to make our customers feel comfortable, cared for and confident.A day in the life (What you will...

  • Fashion Associate

    2 weeks ago


    Toronto, Ontario, Canada Reitmans (Canada) LtéeLtd Full time

    Are you a lover of fashion? Do you stay current on trends? Do you enjoy engaging with customers? Then this role is for youAs a Fashion Associate, you will focus on delivering an exceptional customer experience to every customer through your genuine ability to make our customers feel comfortable, cared for and confident.A day in the life (What you will...

  • Fashion Buyer

    2 weeks ago


    Toronto, Ontario, Canada BLUENOTES Full time

    *** MUST HAVE FASHION/RETAIL EXPERIENCE*** Thriftys Family of Brands is HIRING Our brands include Bluenotes, Thriftys by Bluenotes, and Aeropostale Canada. Thriftys Family of Brands has been a proudly Canadian company since . From day one, our roots have been firmly planted in denim. By keeping up with the latest trends throughout the decades, we have...

  • Fashion Buyer

    2 weeks ago


    Toronto, Ontario, Canada YM Inc. Full time

    MUST HAVE FASHION/RETAIL EXPERIENCEThriftys Family of Brands is HIRING Our brands include Bluenotes, Thriftys by Bluenotes, and Aeropostale Canada.Thriftys Family of Brands has been a proudly Canadian company since 1942. From day one, our roots have been firmly planted in denim. By keeping up with the latest trends throughout the decades, we have...


  • Toronto, Ontario, Canada Reitmans (Canada) LtéeLtd Full time

    Are you someone who is passionate about following the latest fashion trends? Are you looking for your first leadership role? Than this role is for youAs a Key Holder, you will report to the Store Manager and focus on delivering an exceptional customer experience to every customer through your genuine ability to make our customer feel comfortable, cared for...


  • Toronto, Ontario, Canada Holt Renfrew Full time

    Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day. A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and...


  • Toronto, Ontario, Canada Holt Renfrew Full time

    Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow. From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and...


  • Toronto, Ontario, Canada Validation Associates Full time

    Description:Call Centre & Communications Management Responsible for providing a high level of customer service to all incoming and outgoing calls Act as a liaison between hospital groups, customers & Government health groups across Canada. Provide accurate product information on backorders and shortages, discontinued products, changes in inventory demands,...


  • Toronto, Ontario, Canada Integrated Resources, Inc ( IRI ) Full time

    Shift Schedule: Monday - Friday 8:30am - 4:30pm. Hybrid - 3 days on site and 2 days remote.Overtime: overtime is given after 37.5 straight time hours in a given week.Job Description: Call Centre & Communications Management Responsible for providing a high level of customer service to all incoming and outgoing calls Manage email, phone, fax enquiries in a...


  • Toronto, Ontario, Canada Zumel&Co Full time

    At Zumel & Co, we are looking for an experienced Key Holder to join our Style Team Do you love fashion, love helping people, build outfits effortlessly and can't contain your excitement about shopping? Do you have a flexible schedule, fashion retail management experience, and are looking for a new opportunity? Come join our vibrant teamWe are looking for a...


  • Toronto, Ontario, Canada H&M Full time

    Company DescriptionHere's what's possible for H&M VISUAL MERCHANDISERS:Yes, we are seeking Visual Merchandisers, but only those who refuse to settle. Those who are fearless of pressure. You see, Visual Merchandisers here do more than just style our fashion according to the H&M guidelines; they also work with the Store Manager and Management team to maximize...


  • Toronto, Ontario, Canada Roots Full time

    Roots is more than just an/the iconic Canadian retailer, we are a group of passionate employees who act with integrity, trust each other and do what is right. We work in a space where people can grow and develop, with a team of people who own results and are dedicated to seeing Roots win. We seek to build longstanding relationships with partners who share...


  • Toronto, Ontario, Canada EightSix Network Inc Full time

    International and Wholesale Manager, Strategic Partnerships (Cannabis) Part Time / Full Time International and Wholesale Manager, Strategic Partnerships (Cannabis) SNDL is the largest private sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, and Spiritleaf. As a licensed...

  • fishmonger

    2 weeks ago


    Toronto, Ontario, Canada FULUCKY WHOLESALE Full time

    Education: Secondary (high) school graduation certificateExperience: 1 to less than 7 monthsWork settingFish storeMeat processing and/or packing plant/establishmentWholesalersTasksClean meats to prepare for processing or cuttingCut, trim and prepare standard cuts of meatWrap and package prepared meatsRemove bones from meatWeigh meats for salePrice meat...

  • fishmonger

    2 weeks ago


    Toronto, Ontario, Canada FULUCKY WHOLESALE Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateWork settingFish storeMeat processing and/or packing plant/establishmentWholesalersTasksClean meats to prepare for processing or cuttingCut, trim and prepare standard cuts of meatWrap and package prepared meatsRemove bones from meatWeigh meats for salePrice meat productsClean and...

  • Customer Service

    2 weeks ago


    Toronto, Ontario, Canada Sweet Flour Full time

    _Join our passionate and growing company_Company OverviewWe are an entrepreneurial online retail and wholesale bakery that values company culture and team work. We deliver simple sweet moments through fresh baked gifts delivered across Canada and offered at a variety of high-end retailers. Learn more about us at Responsibilities include but are not limited...


  • Toronto, Ontario, Canada AMISEQ Full time

    Job Description:Looking for candidates who are bilingual in both French and English.Shift Schedule: Monday - Friday 8:30am - 4:30pm.Hybrid - 3 days on site and 2 days remote. Overtime: overtime is given after 37.5 straight time hours in a given week.Call Centre & Communications ManagementResponsible for providing a high level of customer service to all...

  • wholesale buyer

    2 weeks ago


    Toronto, Ontario, Canada Paramount Furniture Limited Full time

    Education: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsWork settingWholesale establishment/storeTasksArrange product according to planogramEstablish and maintain contact with suppliersMaintain adequate stock levelsNegotiate prices, discounts, credit terms and transportation arrangements with suppliersOversee...