General Manager

2 weeks ago

Chilliwack, Canada Planet Fitness Full time

Position:
General Manager

Reports to:
Regional Manager

Department:
Field Operations

Job Overview:

The General Manager will lead a team dedicated to delivering financial results through best-in-class member and team member experiences. This leader will ensure a clean and comfortable environment, outstanding customer service, and same store revenue growth.

The General Manager is responsible for the performance of all aspects of the club operation, including the development of staff members, establishing relationships within the community, and ensuring best practices aligned with the Planet Fitness brand standards.

The General Manager is responsible for achieving targeted results in the areas of membership growth, total revenue & sales performance, labor and payroll budgets, customer satisfaction, and PF Brand Excellence.

He/she will be accountable for the successful management, administration, and daily operations of the gym. We are looking for a leader who is results-oriented and committed to quality service.

Primary Responsibilities:

  • Effectively recruit, lead, manage, communicate, train, and develop an entire staff including Assistant Manager, Front Desk employees, and Fitness Trainers
  • Provide support to direct team members and peer groups (other general managers) to foster personal and professional growth, teamwork, and shared definitions of success across the market or region
  • Ensure that all issues within the club and online, involving both employees and members, are addressed in an appropriate, respectful, and timely manner
  • Promote a superior customer and club experience by maintaining a clean, friendly, and wellmaintained environment for members and team members
  • Ensure self and all employees are well trained on all Ignite Fitness & PFHQ initiatives including the proper tour, info call, cleanliness expectations, handling member concerns, and enrolling more member joins
  • Responsible for club revenue growth and profitability by way of increasing membership and EFT per member, reducing attrition, managing/collecting bad debt, maintain high prospect closing%, and growing retail sales, while motivating the staff to achieve this same goals
  • Must lead our Field marketing and Corporate sales efforts in the communities we serve, by attending local events, meeting business owners/managers to develop partnerships and group memberships, and ultimately growing membership and EFT
  • Set, communicate, and track performance across all key operational metrics to ensure we maintain a high level of club performance to achieve our goals
  • Ensure and monitor accuracy and compliance with all policies, procedures, standards, inventory, supplies, club documentation, and confidentiality of information as necessary
  • Monitor and oversee employee payroll and scheduling, ensuring we remain within our budgeted hours, while keeping the club appropriately staffed
  • Responsible for delivering brand excellence through PFHQ & Ignite Fitness brand standard reviews, monthly selfaudit inspections, daily cleaning expectations, and administering standard operating procedures for timely maintenance and repair support needs in the club
  • To undertake any additionally duties or assignments within the overall scope of this position
  • Communicate and implement new initiatives rolled out by Ignite Fitness & PFHQ

What You Have Done:

  • Minimum 2 years of experience managing a team in a highvolume or fastpasted environment
  • A career path that reflects increasing levels of responsibility and proven success delivering measurable results
  • Bachelor's degree or equivalent years of management preferred
  • High School diploma or equivalent required
  • Experience with Microsoft Office (Word and Excel) and general technology (i.e., computers, phone systems)
  • Experience in a multiunit organization a plus

What Describes You:

  • You value
    Teamwork,
    Excellence,
    Accountability, and being
    MemberFocused
  • You have a passion for health and fitness, and you believe in no judgment
  • You understand working weekend shifts is expected at times depending on staffing, performance, and other business needs
  • You are seeking a career path more than a job
  • You are an initiativetaker who thrives in a demanding environment, and you are eager to make your impact on a rapidly growing organization
  • You have strong oral and written communication skills with an innate attention to detail
  • You are organized and you can prioritize multiple tasks, pivot on the fly, and get stuff done

Additional Notes:

-
Travel:Occasionally, you may be asked to assist other locations based on business needs as well assisting in local community events that may be offsite.
-
Direct Reports: This position has direct supervisory responsibilities of club team members including (depending on staffing levels by club) an assistant manager, a front desk lead, and front desk associates
-
EEO Statement: IGNITE Fitness Ho

  • General Manager

    4 weeks ago

    Chilliwack, Canada BC Bolting Full time

    We are looking for a General Manager to oversee all staff and operations of the company. We supply, rent and service industrial bolting equipment in a very lucrative market and industry. General Manager responsibilities include formulating overall strategy, managing people and establishing policies. To be successful in this role, you should be a thoughtful...

  • General Manager

    7 days ago

    Chilliwack, Canada BC Bolting Full time

    We are looking for a General Manager to oversee all staff and operations of the company. We supply, rent and service industrial bolting equipment in a very lucrative market and industry. General Manager responsibilities include formulating overall strategy, managing people and establishing policies. To be successful in this role, you should be a thoughtful...

  • General Manager

    4 hours ago

    Chilliwack, Canada BC Bolting Full time

    We are looking for a General Manager to oversee all staff and operations of the company. We supply, rent and service industrial bolting equipment in a very lucrative market and industry. General Manager responsibilities include formulating overall strategy, managing people and establishing policies. To be successful in this role, you should be a thoughtful...

  • General Manager

    5 days ago

    Chilliwack, Canada Planet Fitness Full time

    **Position**: General Manager **Reports to**: Regional Manager **Department**: Field Operations **Job Overview**: The General Manager will lead a team dedicated to delivering financial results through best-in-class member and team member experiences. This leader will ensure a clean and comfortable environment, outstanding customer service, and same store...

  • General Manager

    1 month ago

    Chilliwack, Canada Townhall Public House Chilliwack Full time

    **We are currently seeking a General Manager to join our community at Townhall Public House in Chilliwack!** **_ **Responsibilities of a General Manager include**: - Providing leadership and development for the team - Recruiting, onboarding, and training new hires - Maintaining a positive working relationship with all JRG employees - Promoting and...

  • General Manager

    2 weeks ago

    Chilliwack, Canada Townhall Public House Chilliwack Full time

    **We are currently seeking a General Manager to join our community at Townhall Public House in Chilliwack!** **_ **Responsibilities of a General Manager include**: - Providing leadership and development for the team - Recruiting, onboarding, and training new hires - Maintaining a positive working relationship with all JRG employees - Promoting and...

  • General Manager

    3 weeks ago

    Chilliwack, Canada Fortitude Wine Bar Full time

    **Company description** Fortitude Wine Bar is a small boutique restaurant serving the residents and surrounding areas of Chilliwack in an elevated yet unpretentious atmosphere. We aim to please all levels of wine connoisseurs with a robust wine list highlighting B.C. talent as well as international offerings. We are growing and are looking for energetic,...

  • General Manager

    4 weeks ago

    Chilliwack, Canada Jimmy John's- The Natelli Group Family Full time

    '''Duties''' As a General Manager, you will be responsible for overseeing the daily operations of our restaurant. Your main duties will include: - Managing and supervising all staff members, including hiring, training, and scheduling - Ensuring excellent customer service by addressing customer concerns and resolving issues - Monitoring inventory levels and...

  • General Manager

    3 weeks ago

    Chilliwack, Canada Original Joe's Full time

    **ORIGINAL JOE'S RESTAURANT & BAR** At Original Joe's, we’re the bar next door everyone wishes they had. A warm, down-to-earth place where old friends gather, new friends are made, and everyone feels welcome. From the wide selection of local, craft, and import beers to our fresh take on comfort foods, nobody leaves unsatisfied. So pull up a stool and stay...

  • General Manager

    2 weeks ago

    Chilliwack, Canada Myriad Information Technology Solutions Full time

    **About the Company**: We are an independently held full-service technology, sales, and creative design company headquartered in Chilliwack, British Columbia, Canada. We are a small team that works together collectively, harnessing the energy of designers, programmers, technologists, and thinkers to bring innovative solutions to our customers. We take pride...

  • General Manager Assistant

    4 weeks ago

    Chilliwack, Canada Lucky 6 Factory Full time

    Lucky 6 international Industrial Co. Ltd is a fast growing plant producing plastic products based on Chilliwack BC. With tens of years experiences on medical plastic bottle manufacturing industry, the business successfully expand to a reputable market competitor with full-line productions. We are proud on our company production, the team and the bright...

  • General Manager

    4 weeks ago

    Chilliwack, Canada Chipotle Mexican Grill Full time

    **General Manager** **Description** **CULTIVATING A BETTER WORLD** - Food served fast doesn’t have to be a typical fast food experience. Chipotle has always done things differently, both in and out of our restaurants. We're changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We...

  • General Manager

    2 weeks ago

    Chilliwack, Canada Old Yale Brewing Full time

    **Old Yale Brewing** is on the hunt for a passionate, one-of-a-kind, energetic individual to join our team as the next **General Manager** for our Chilliwack location! **Why join team OYB?** We're the kind of people you'd want on your Trivia Team, the kind that you'd trust to watch your do, the ones you'll want at your BBQ, your go-tos for hike and trail...

  • General Manager

    4 weeks ago

    Chilliwack, Canada Chipotle Full time

    General Manager (24015482) Description **CULTIVATING A BETTER WORLD** Food served fast doesn't have to be a typical fast food experience. Chipotle has always done things differently, both in and out of our restaurants. We're changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We...

  • General Manager

    3 weeks ago

    Chilliwack, Canada Optima Living Full time

    **Let us welcome you home o Chilliwack Lifestyles in Chilliwack, BC.** Optima Living—founded in 2007—owns and operates innovative seniors’ living communities throughout Alberta and BC, taking an unprecedented approach to senior life. Our unique company culture is one where both residents and team members are family. Optima Living’s North Star, Let...

  • General Manager

    1 week ago

    Chilliwack, Canada Old Yale Brewing Full time

    Old Yale Brewing is on the hunt for a passionate, one-of-a-kind, energetic individual to join our team as the next General Manager for our Chilliwack locationWhy join team OYB?We're the kind of people you'd want on your Trivia Team, the kind that you'd trust to watch your do, the ones you'll want at your BBQ, your go-tos for hike and trail recommendations,...

  • Assistant General Manager

    2 weeks ago

    Chilliwack, Canada Waverly Seniors Village Full time

    Job Type: Full-Time PermanentLocation:Waverly Seniors Village and Auburn Residence SUMMARY OF POSITION: Reporting to the General Manager, the Assistant General Manager (AGM) is responsible for supporting the General Manager in all aspects of operations as well as managing and providing leadership for specific, assigned site-based functions.The AGM is a key...

  • General Manager

    4 weeks ago

    Chilliwack, Canada Optima Living Full time

    Let us welcome you home to Chilliwack Lifestyles in Chilliwack, BC.Optima Living—founded in 2007—owns and operates innovative seniors’ living communities throughout Alberta and BC, taking an unprecedented approach to senior life. Our unique company culture is one where both residents and team members are family.Optima Living’s North Star, Let us...

  • General Manager

    4 weeks ago

    Chilliwack, Canada Optima Living Full time

    Let us welcome you home to Chilliwack Lifestyles in Chilliwack, BC.Optima Living—founded in 2007—owns and operates innovative seniors’ living communities throughout Alberta and BC, taking an unprecedented approach to senior life. Our unique company culture is one where both residents and team members are family.Optima Living’s North Star, Let us...

  • General Manager

    4 weeks ago

    Chilliwack, Canada Optima Living Full time

    Let us welcome you home to The Evergreen Hamlets at Fleetwood in Surrey, BC.Optima Living—founded in 2007—owns and operates innovative seniors' living communities throughout Alberta and BC, taking an unprecedented approach to senior life. Our unique company culture is one where both residents and team members are family. Optima Living's North Star, Let...