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Pool Attendant, Seasonal

3 months ago

Toronto, Ontario, Canada Hotel X Toronto Full time

Job Summary
To ensure the guest experience whilst they enjoy the Hotel's outdoor facilities, including the Pool and Pool Bar.

Role and Responsibilities

  • Keep accurate control records of guests using the pool facilities.
  • Follows safety policies, procedures and regulations in supervising the pool area, knowing all emergency procedures and being able to respond accordingly.
  • Responds to guest inquiries and provides information about the facilities of the hotel and in the city.
  • Responds to incidents and observations in a log book and checks log entries.
  • Maintains and tidies pool and changerooms.
  • Records maintenance problems in a log book and informs the Maintenance department.
  • Ensures proper inventory of guest supplies such as water, towels, magazines, ear phones and toiletry amenities.
  • Follows all job safety standards and procedures at all times.
  • Each employee is required to wear Personal Protective Equipment (P.P.E.) at all times when tasks require such (sunscreen, sunglasses, and hat).
  • Complies with hotel policies and procedures and wears uniform and name badges.
  • Performs other tasks as assigned by management.

Qualifications

  • Minimum of 1 year of customer service experience in a Hotel or related industry.
  • Ability to communicate effectively with all levels of guests, employees and management.
  • Good organizational and problem solving skills.
  • Good oral and written communication skills.
  • Ability to lift weight up to 70 pounds.
  • Certified first aid and CPR is an asset
  • Flexible availability including evenings, weekends and holidays.

_Hotel X Toronto is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment and selection process._

We thank all applicants; however, only those selected for an interview will be contacted.

Experience:
Required

  • 1 year(s): Customer Service

Licenses & Certifications:
Preferred

  • First Aid & CPR

Behaviors:
Preferred

  • Dedicated: Devoted to a task or purpose with loyalty or integrity
  • Team Player: Works well as a member of a group