Bilingual Customer Support Manager

_Bilingual - fluent French / English required_Position PurposeManage a Territory of retail and commercial customers. Accountable for delivering a consistent and exceptional level of service with their book of assigned customers. Continuously improve our customer satisfaction & loyalty within assigned territory as measured through annual NPS scores. Maximize...

_**Bilingual - fluent French / English required**_ **Position Purpose** Manage a Territory of retail and commercial customers. Accountable for delivering a consistent and exceptional level of service with their book of assigned customers. Continuously improve our customer satisfaction & loyalty within assigned territory as measured through annual NPS...

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more...

RESPONSIBILITIESTroubleshoot and resolve technical issues related to EDI and ERP systemsAssist customers with installation, configuration, and integration of EDI and ERP systemsIdentify and escalate complex issues to appropriate teamsProvide training and support to end-users on the use of EDI and ERP systemsDocument and maintain detailed records of customer...

Who We AreE-SMART develops and manufactures innovative ADAS solutions that increase the safety of fleet vehicles. E-SMART helps set new safety standards with Intelligent Speed Adaptation. This solution determines vehicle location in real time to actively manage the maximum speed the vehicle can attain in the respective posted speed zone. Along with its other...

We are URGENTLY looking for a bilingual Customer Service Representative in our Customer Success Department to cover our Quebec and Eastern Canada sales regions. If you're passionate, self-motivated and would like to work for a dynamic and leading company in the promotional items industry, we want to meet youIn this role you will be part of the front line...

STALLION EXPRESS IS URGENTLY HIRING FOR SHIPPSYStallion Express is a Toronto-based company specializing in shipping and logistics solutions for online sellers. Our clients range from part-time eBay sellers to bigger eCommerce web stores, shipping hundreds of packages per dayShippsy was only launched in late 2019, but we've already processed over 100,000...

DHL Global Forwarding is looking for a **Bilingual Customs Specialist** **to join the team. The Customs Specialist will play a crucial role in ensuring timely and accurate release of shipments, while adhering to all government policies and regulations. Your primary responsibility will be to ensure that all required entries are submitted within the prescribed...

**SUMMARY**Respond promptly and courteously to customer requests, assess needs and resolve problematic situations as per the Company's procedures and high quality standards.**RESPONSIBILITIES**- Respond quickly and politely to incoming calls- Provide customers with the necessary information regarding the warranties, product installation, list of retailers,...

Customer Support Specialist** Voir description en français plus bas**Our business unit is based in Montreal and we offer either a fully remote or hybrid remote/onsite work opportunity.How You'll Succeed- Client Engagement - Help clients manage their products. Focus on each client experience and make every interaction meaningful.- Problem Solving -Listen,...

Instukem is a company with phenomenal growth. We are an essential partner for our customers. We meet their cleaning and disinfection needs with a full range of customized, innovative, and environmentally responsible products and services.Main tasks: Welcome visitors who come to the office; Followup of open sales orders and BOs; Manage the mailbox; Send...

Canon has been at the forefront of digital imaging solutions for more than 80 years. We’ve established a diverse culture that’s made us a respected and successful industry leader. Canon’s corporate philosophy is Kyosei: all people, regardless of race, religion, or culture, harmoniously living and working together into the future. We have been...

Canon has been at the forefront of digital imaging solutions for more than 80 years. We’ve established a diverse culture that’s made us a respected and successful industry leader. Canon’s corporate philosophy is Kyosei: all people, regardless of race, religion, or culture, harmoniously living and working together into the future. We have been...

CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more...

**JOB SUMMARY** Since 2005, Access Cash General Partnership, operating as part of Perativ, has been a market leader in ATM services and technology. Operating ATMs for banks (such as BMO and RBC), major retailers (such as Walmart Canada), and a multitude of other businesses, under brand names: Ezee ATM and Access Cash, and its 100+ team members provide...

Imperial Dade Canada, leading national distributor, has a job open in Montreal. The Accounting Manager will be a member of a dynamic accounting team comprised of multi-taskers and problem solvers. The team handles post-deal integration accounting related to new acquisitions, while maintaining the appropriate internal controls and policies. Leadership skills,...

Unisync is a leading provider of award winning North American Corporate Apparel, and Public Safety, Law Enforcement Uniform, Equipment supplies and protective garments across Canada and the United States. Our customer base includes Air Canada, WestJet, Canadian Coast Guard, Purolator, Petro Canada, Home Hardware, Alaska Airlines and a broad base of...

**Brewers Supply Group (BSG) is looking for a Bilingual Customer Service Representative to join our team in Eastern Canada.** **As a leading supplier in the craft beer, wine, and distilling industries, we are looking for an individual passionate about customer service. This position offers a unique opportunity to be a part of the growing Craft Brewing...

**Who We Are** E-SMART develops and manufactures innovative ADAS solutions that increase the safety of fleet vehicles. E-SMART helps set new safety standards with Intelligent Speed Adaptation. This solution determines vehicle location in real time to actively manage the maximum speed the vehicle can attain in the respective posted speed zone. Along with its...

Responsible for communicating pro-actively and on a regular basis to ensure the customers’ needs are met as well as assisting customers in order management. Assist in other customer experience functions as needed to complete the full cycle of customer requirements. **Key Responsibilities** - Provide relevant and relational order information; new products,...