![Edmonton Public Library](https://media.trabajo.org/img/noimg.jpg)
Customer Support Technician
2 weeks ago
As an IT Customer Support Technician, you will support the delivery of IT services, such as Help Desk for public and staff computing.
You will be responsible for tracking requests and then either resolving routine problems or forwarding tickets to the appropriate team member in order to restore services to our customers and minimize disruptions to business operations and workflow.
Job Requirements:
- A related diploma or undergraduate degree from a recognized institution.
- A minimum of one year of related work experience.
- Indepth knowledge of IT system operations and relevant hardware and software is preferred.
- A commitment to upholding the Canadian Federation of Library Associations position statements on Intellectual Freedom and Diversity and Inclusion.
- Ability to provide effective customer service.
- Demonstrated excellence in interpersonal and communication skills.
- Effective and creative problem solving and trouble shooting.
- Ability to contribute positively and work effectively within a team environment.
Who we are:
The secret ingredient for making EPL a magical place is no secret at all; in fact, it's very simple: We share.
Pay Band:
$28.77- $36.73 per hour*
-
Customer Care Lead
2 weeks ago
Edmonton, Alberta, Canada Epiroc Customer Center Full time_Customer Care Lead - Edmonton, AB_RESPONSIBILITIES:Provide technical/commercial parts support to our customersHandle incoming calls related to consumables, parts, service and equipment prices and delivery of ordersRespond to inquiries of stock balance, pricing, lead time, delivery, parts information, specifications, availability inquiries, non-conformances,...
-
IT Support Technician
2 weeks ago
Edmonton, Alberta, Canada Great River Financial Services Inc (GRFS) Full timeJob typeFull-time/Part TimeYou have: A passion for excellent customer service and for seeing others succeed Strong verbal and written communication skills Problemsolving, critical thinking, and analytical skills Honesty & Integrity Comfort in making decisions independently Attention to detail while also keeping in mind the big picture A drive for meeting...
-
Computer Support Technician
2 weeks ago
Edmonton, Alberta, Canada City of Edmonton Full timeComputer Support TechnicianJob Number:46715You are a whiz at computers and you love working on and resolving technical issues. You are known for your consistent and superior performance at responding to clients needs in a timely manner.The Computer Support Technician provides assistance to customers with their desktop support services both in person and...
-
User Support Technician
2 weeks ago
Edmonton, Alberta, Canada Edmonton Tech Support Inc Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year Experience: 1 year to less than 2 yearsTasks: Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced Consult user guides, technical manuals and other documents...
-
User Support Technician
2 weeks ago
Edmonton, Alberta, Canada Edmonton Tech Support Inc Full timeEducation: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year Experience: 1 year to less than 2 yearsTasks: Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in...
-
Customer Care Coordinator
2 weeks ago
Edmonton, Alberta, Canada Bunzl Canada Full timeThe Customer Care Coordinator is responsible for coordinating customer service requests from initiation to service completion. Further, the customer care coordinator will work effectively with the Service Manager to ensure technical service work is completed in a reasonable timeframe and to the customer's expectations._ Responsibilities:_ Receive customer...
-
Service Technician
2 weeks ago
Edmonton, Alberta, Canada Tesla Full timeWhat to Expect Our Tesla Service Technicians are members of the largest technician team on the planet, working together in pursuit of our mission to accelerate the world's transition to sustainable energy. Joining Tesla, means being a part of a team of the most talented Technicians and Engineers on the planet, working on cutting edge automotive technology...
-
Facilities Service Technician
2 weeks ago
Edmonton, Alberta, Canada Class1 Inc Full timeFacilities Service Technician - Western Canada (AB):Functional area: ServiceCountry: CanadaCity: Edmonton, AlbertaCompany name: Class1 IncDate of posting: Feb 15, 2024Join the Class 1 Inc. team in Building Better HeathcareAre you a mechanically inclined person who enjoys working with your hands? Class 1 Inc. is seeking a qualified Medical Gas Service...
-
Pharmacy Technician
2 weeks ago
Edmonton, Alberta, Canada Mint Health + Drugs Full time $20 - $33At Mint Health + Drugs, we are committed to fostering a culture of continuous learning and professional development. We invest in our employees' success by providing ongoing training, mentorship programs, and a supportive environment encouraging them to reach their full potential. Join our team of dedicated pharmacists, where you will contribute to our...
-
Express Lane Technician
2 weeks ago
Edmonton, Alberta, Canada AutoCanada Inc. Full timeExpress Lane TechnicianCrosstown Chrysler Dodge Jeep RamEdmonton, AlbertaCrosstown Chrysler Dodge Jeep Ram is looking for those who are passionate about delivering an exceptional customer experience to join our growing team You will play a key role in curating the service experience for our valued clients who choose to service their vehicles at our...
-
Customer Support Coordinator
2 weeks ago
Edmonton, Alberta, Canada DGI Supply, A DoALL Company Full timeSUMMARY:This role reports directly to the APS Service & Support Supervisor but may take tactical direction from the local Warehouse Supervisor. They will be responsible for the delivery and put away of products in vending equipment and solutions in their market based on their weekly schedule. Additionally, they will ensure the vending machines are in proper...
-
Tractor Service Technician
2 weeks ago
Edmonton, Alberta, Canada Adecco Canada Full timeAdecco is currently recruiting for a permanent, full-time Service Technician position with a well-established North American company specializing in the manufacturing of wellheads, gate valves, check valves, ball valves, and surface safety in Edmonton, AB. In this role, you will assume responsibility for product installation, field support and maintenance,...
-
Service Technician
2 weeks ago
Edmonton, Alberta, Canada Adecco Canada Full timeAdecco is currently recruiting for a permanent, full-time Service Technician position with a well-established North American company specializing in the manufacturing of wellheads, gate valves, check valves, ball valves, and surface safety in Edmonton, AB. In this role, you will assume responsibility for product installation, field support and maintenance,...
-
Appliance service technician
2 weeks ago
Edmonton, Alberta, Canada Trail Appliances Ltd Full timeAt Trail Appliances, we give you the support, tools, training, and a mentor to succeed. By becoming a member of the Trail family, you will be joining a diverse network of high performing, talented individuals who are continuously learning and growing everyday. Health & dental benefits Statutory holidays off Are you currently enrolled in the Alberta...
-
Security Systems Technician
2 weeks ago
Edmonton, Alberta, Canada Paladin Technologies Full timePaladin Technologies is a premiere complex systems integrator that designs and deploys sophisticated systems technology in a client-focused approach. Operating in 25 offices across North America, Paladin is a leader in the design, deployment, optimization, management, and maintenance of integrated systems including Security, Audio-Visual, and Data Networking...
-
Service Technicians
2 weeks ago
Edmonton, Alberta, Canada Citron Hygiene Full timeGreat companies start with great peopleCitron is a people first organization. Which is to say, our strength comes from our teams of professionally-trained and Citron Certified Technicians. Citron Hygiene is first and foremost a service business specializing in hygiene, sanitation and disinfection services for washrooms and common areas that meet the needs of...
-
Fire Alarm Service Technician Supervisor
2 weeks ago
Edmonton, Alberta, Canada Sterling Fire Protection Inc. Full timeCome join Sterling Fire Protection Services, where our passion for safety and commitment to excellence unite. As a leader in the fire protection industry, we are dedicated to safeguarding lives and property through our unwavering commitment to fire safety. If you're driven by a commitment to excellence, have a passion for making a difference, are dedicated...
-
Registered Pharmacy Technician
2 months ago
Edmonton, Alberta, Canada Mint Health + Drugs Full timeAre you a dedicated and skilled Pharmacy Technician looking for an exciting opportunity to contribute to a dynamic pharmacy team? Look no further We are currently seeking a Registered Pharmacy Technician to join our growing team at Mint Health + Drugs, Meridian Pharmacy.As a Registered Pharmacy Technician at Mint Health + Drugs, you will play a vital role in...
-
Lead Technician
2 weeks ago
Edmonton, Alberta, Canada Score Group plc Full timeWe're looking for a Lead Technician (PSV) to join the Score Group team based in Edmonton.About Score GroupScore Group is a specialist in precision manufacturing, valve supply, automation and management systems and provides complex engineering solutions to customers in multiple markets, including defence, nuclear, aerospace, utilities and energy. With...
-
Field Technician
2 weeks ago
Edmonton, Alberta, Canada Komatsu Full timeKomatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and...