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Program Assistant, Corporate Policy
2 weeks ago
Job Description:
JOB TITLE:
Program Assistant, Corporate Policy
DEPARTMENT:
Office of the CAO
NUMBER OF POSITIONS:1
JOB STATUS & DURATION:
Temporary, 4 months
HOURS OF WORK:35 hour workweek
LOCATION:
Hybrid Model - when working onsite, you will report to the location of West Tower.
HOURLY RATE:
$18
POSTING DATE:
May 05, 2024
CLOSING DATE:
April 05, 2023
AREA OF RESPONSIBILITY:
Reporting to the Senior Manager, Corporate Projects & Standards, this role provides program and administrative support to the Corporate Policy Team (CPT), assisting in day-to-day duties.
This role will support the CPT in preparing reports, presentations, policy guides, and templates while supporting the coordination and tracking of policy development.
- Respond to customer inquiries/concerns and provide information regarding programs and services, and escalates to appropriate City staff as required
- Assist and collaborate on sectional programs and special projects
- Provide administrative support including physical and electronic filing, preparing memos and formatting reports
- Maintain records, documentation, and prepare reports as required
- Process online forms and provide support on sectional workflow procedures
- Assist with data entry and tracking, and maintain data integrity
- Maintain an understanding of department programs and services
- Understand and adhere to Corporate Policies & Procedures, Confidentiality Guidelines, Emergency Procedures and Health and Safety Standards
- Attend meetings/training as required
- Work well within diverse groups in support of operational goals and objectives.
- Demonstrate corporate values at all times.
- Participate as a member of crossfunctional team.
- Provide support/backup as necessary.
SELECTION CRITERIA:
- Working towards a degree or diploma in Business Administration, Political Science, Public Administration, Law or equivalent or a similar discipline, or have a related experience or interest.
- Demonstrated working knowledge of corporate policy specific principles
- Effective customer service skills and communication skills
- Effective time management and organizational skills
- **_Various tests and/or exams may be administered as part of the selection criteria._
Alternate formats will be provided upon request.
Interview:
Our recruitment process will be completed with video conference technology.
If you would like to request content in an alternate format, please contact the Accessibility office by submitting a new Alternate Format Request.
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