Business Analyst

2 weeks ago

Mississauga, Ontario, Canada Ontario Clean Water Agency Full time
The Ontario Clean Water Agency (OCWA) believes in Our Communities, Our Environment and Our People.

As a trusted partner to municipalities, First Nations communities, businesses, governments and institutions across Ontario, we provide our clients with total solutions in water and wastewater.

We are dedicated to working closely with our clients to help them build healthy sustainable communities and organizations and provide safe and reliable drinking water to thousands of Ontarians each day.


OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism: We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

Visit the

OPS Anti-Racism Policy and the

OPS Diversity and Inclusion Blueprint pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's

Human Rights Code. Refer to the "How to apply" section if you require a disability-related accommodation.

What can I expect to do in this role?: In this role, you will use your skills to manage OCWA's financial systems including but not limited to Great Plains and Adaptive, collaboratively with our IT partners. You will look for opportunities to continuously improve these systems, identify opportunities to implement new systems and provide system support to all users. In this role, you will also be responsible for business process mapping, developing SOPs and providing training to corporate and operational staff.

How do I qualify?:

Knowledge:

  • Knowledge of design, development, and implementation of software and hardware solutions, systems, or products; demonstrated project management skills
  • Knowledge of workflows and business process mapping
  • Knowledge of methods/techniques for systems analysis, design and development needs

Skills and Abilities:

  • Analytical, mathematical and problem solving skills to gather information on programs, services and business strategies to define systems and information technology requirements.
  • Provide systems support to users within Great Plains environment and manage, problemsolve issues.
  • Lead systems evaluation and business case to support the growing needs of the organization.
  • Demonstrate knowledge of various business ERP software.
  • Ability to conduct research into systems issues and products.
  • Ability to communicate ideas in both technical and userfriendly language.
  • Ability to effectively prioritize and execute tasks in a highpressure environment.
  • Strong customer service skills to explain systems development process to clients, interview users and gather information required to clarify needs and desired system changes and explain systems development recommendations.
  • Good oral and writing skills to prepare and present business cases to make recommendations for the need of particular systems software, technology, write systems documentation, prepare user manuals and guidelines.
  • Experience working in a teamoriented, collaborative environment.
  • Ability to capture and translate business requirements into functional and nonfunctional system specifications for stakeholder review and approval.
  • Working with project manager to create and maintain project collateral include project change requests, action items and project status information.
  • Develop standard operating procedure documentation for various tasks and processes.
  • Conduct training programs and walkthroughs for users on various tasks and processes.

What's in it for you?:

  • Flexible learning and development opportunities.
  • Opportunities for career advancement and specialization with the largest provider of water and wastewater services in Ontario.
  • Work with the partner of choice for more communities than any other water and wastewater service organization in Ontario for over 25 years.
  • Work with an organization committed to innovation and advanced technology.
  • A defined benefit pension plan; Comprehensive Health Plan; Life and Disability Insurance.
  • Maternity and parental leave topup benefits including for adoptive parents.

Additional Information:

Address:

  • 1 Permanent, 2085, Hurontario St, Mississauga, Central Region

Compensation Group:

  • Ontario Public Service Employees Union
  • Understanding the job ad definitions
    Schedule:
  • 6
    Category:
  • Finance and Economics
    Posted on:
  • Wednesday, August 16, 2023
    Note:
  • T-AQ203268/23

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