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Lead, Quality Assurance

3 months ago

Edmonton, Alberta, Canada ATCO Group Full time
Always there. Anywhere. That's us A team committed to delivering inspired solutions for a better world.

We care for our communities and each other, and we are committed to showing up for those who need us.

We value and encourage diversity, and we have the courage to do the right thing, even when it's hard.

We're looking for someone who cares about their work and strives for more each day. Someone who challenges the status quo, embraces change, and thrives in a collaborative work environment. If you are someone who approaches work with passion, curiosity and the courage to innovate, then this role is for you

The Lead, QA is a key hands-on role.

You'll utilize your expert communication skills to ensure product owners and developers are aware of testing progress and product release readiness.

In addition to this you'll also support building out the QA as a Service practice, supporting various ATCO businesses with their testing needs.


What We Offer:

  • Experience working with a passionate, energetic and enthusiastic team of highly motivated gogetters.
  • The chance to grow your career in an inspiring, innovative and positive environment.

Who you are:

  • Develops, implements, and manages processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery.
  • Identifies and sets appropriate quality standards and parameters for products.
  • Reviews client, customer, and user feedback
  • Ability to respond to and proactively follow up on urgent customer concerns and system incident management.
  • Quarterback system errors and process gaps with squads and third parties to resolution
  • Grow the QA practice to gain process efficiencies and build standards to support a growing team
  • Ensure QA team support is managed across array of projects, to ensure expedient delivery of solutions to customers.
  • Provide feedback to QA team members to improve personal growth and ensure the team is focused on department goals.
  • Communicates quality standards and parameters to QA team, product development team, and other appropriate staff.
  • Determine process improvements to QA practices and work to implement in a timely manner.
  • Provide 1 on 1 mentorship and career development paths for team members
  • Assist with recruitment processes

What you have:

  • 710 years experience with a college or university degree
  • You're a people person. Seriously we can't stress this enough. You're all about building and maintaining awesome relationships with team members, customers, colleagues, vendors and practically anyone else you meet. Wellhoned people skills and business finesse are essential.
  • In depth understanding of Agile methodologies
  • Strong understanding of Jira, Jira plugins to support release management, and Confluence
  • A drive to maintain a usable DevOps process as related to testing upcoming releases to customers
  • Business mindset with very good numerical & analytical skills, and project management skills with the ability to manage multiple projects, creating efficiencies and economies of scale
  • Excellent analytical and problem solving skills, an excellent organizational and planning skills and an improvementfocused mind able to challenge the norm
  • Communication skills are critical. Both verbal and written communication skills will be essential in producing the results required for the role.
  • You can work effectively across a crossfunctional team while supporting conflicting priorities and deadlines.
  • You're a tenacious problem solver. You excel at uncovering opportunities and implementing processes that make the world or at least our business run smoothly.

What We Offer:

  • A culture based on caring, integrity, agility, collaboration, and striving for excellence
  • Competitive compensation
  • Flex benefits
  • Tuition assistance program
  • Training and mentorship programs
  • Charitable donation matching


At ATCO, we support a diverse and inclusive environment that values the contributions and perspectives of everyone on the ATCO team.

We believe the ATCO team is the foundation of our business and our most valuable asset across our global operations.

Without each team members' unique skills, strengths, and knowledge, we simply wouldn't be able to achieve our fundamental vision of delivering life's essential services to our customers around the world.


ATCO is an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.