French Bilingual Collector

2 weeks ago


Mississauga, Ontario, Canada Singlepoint Group International Full time

Our Bilingual Collector are responsible, goal-orientated individuals who handle both in-bound and out-bound calls with high customer focus and sensitivity.

We have
full-time opportunity and the schedule we are currently hiring for is on a rotating shift schedule:

Monday to Friday - 8:30am to 8pm

Responsibilities

  • Receive inbound and make outbound customer calls regarding past due accounts and facilitate payment arrangements to bring accounts current.
  • Handle each call with a high level of professionalism and respect while ensuring the needs of the customer and business are satisfied.
  • Resolve customer account discrepancies.
  • Respect and uphold privacy and protection of customer information.
  • Meet and exceed individual targets and performance expectations.

What Are We Looking For?

  • Must be bilingual (French/English)
  • Have strong communication and computer navigation skills.
  • Have the ability to multitask efficiently.
  • Is committed and willing to learn and grow within the business.
  • One year of experience working in a highvolume call center environment is an asset.
  • Must be available to work flexible shifts.
  • Customer service experience

Compensation

  • Hourly rate of upto
    $20.

00/hr:

  • Health and dental benefits

Perks

  • Health Care Spending Account
  • Fun and engaging work culture
  • Perkopolis discount program
  • Career and leadership development

Join a winning team today
We are an equal opportunity employer
.
Accommodations are available upon request at any point in the selection process. #1

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