Sales Consultant

7 days ago


Mississauga, Ontario, Canada Spence Diamonds Full time

Are you searching for an opportunity to shine in your career? Look no further

We are currently seeking our next sales rockstar to join our Spence family.

Who we are...

Established over 40 years ago, Spence Diamonds is a proudly Canadian Company that has advanced with a unique approach to becoming a leading figure in cut quality and customer experience. We revolutionize the engagement ring shopping experience by offering open show cases with top of the line designer prototypes and providing unmatched diamond education. With the introduction of Spence Artisan Created Diamonds, we are setting the standard for affordable, ethical, and sustainable diamond options. With exclusive access to these diamonds, we are undoubtedly the top choice for our customers.

Our team members are the cornerstone of our business. Our goal is to provide an exceptional customer experience in a lively and inclusive workplace, allowing our employees to progress in their careers and live fulfilling lives.

What we provide...

  • Competitive compensation packages
  • Generous employee, friends, and family discounts on our products
  • A wide range of Learning and Development resources
  • Special gifts to commemorate employee work anniversaries, birthdays, and personal achievements
  • Frequent celebrations and employee incentive programs
  • Engaging team building events
  • Opportunities for advancement within the company
  • Continuous on-the-job training, support, and mentorship

The Role

As a part of the sales team at Spence, you embody our culture and values by delivering an outstanding client experience and demonstrating a passion for our products. As a Diamond Consultant, you guide our clients through the Spence sales journey and excel at building relationships. You are eager to follow a structured sales process and consistently meet your sales targets.

What is the Spence Experience? The more knowledge a customer has about diamonds, the more likely they are to make a purchase from us. Your task will be to ensure our customers are well-informed about diamonds. We will provide you with all the necessary training to become a diamond sales expert in just 5 weeks. Diamonds and diamond jewelry are our specialty.

We are passionate about diamonds, have a great time at work, and ensure our customers enjoy shopping with us.

  • Guide customers through the Spence sales journey
  • Deliver client presentations and solution proposals
  • Execute weekly sales activities
  • Exceed monthly sales targets by sharing expert knowledge and offering top-notch customer experiences
  • Maintain leads and establish client rapport
  • Follow up with clients via phone and email
  • Stay updated on product knowledge to enhance customer experiences
  • Assist in opening and closing store operations
  • Perform various tasks as required, including maintaining showroom cleanliness, merchandising, inventory checks, and other assigned responsibilities

Qualifications we hope you possess...

  • A proven track record with a minimum of 2 years of experience as a successful sales professional in an inside or outside role (e.g., real estate, cellular, automotive, investment services, office equipment, etc.)
  • Detail-oriented and receptive to a structured process
  • Drive sales success through analysis of metrics and focused coaching
  • Dedicated to collaborating as a team to achieve store sales goals
  • Comfortable confidently presenting valuable products in an educational setting
  • Excellent verbal and written communication skills for professional interactions in person, over the phone, and via email
  • Ability to establish positive connections with clients in a public-facing setting
  • Highly disciplined with natural enthusiasm and an outgoing, open-minded demeanor
  • Proficient in computer skills and willing to adapt to new systems
  • Given that this is a Full-Time role, availability to work weekdays, weekends, and evenings on a rotating schedule is necessary as we operate 7 days a week

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