Housekeeping Manager

1 week ago

Pincher Creek, Canada Heritage Inn Hotel Full time

The Heritage Inn Hotel & Convention Centre in Pincher Creek, Alberta is hiring

What You Will Do:

Provide ongoing evaluation of staff work performance for the Housekeeping and Laundry departments.Implement and maintain procedures that ensure smooth operation and meet the hotel's standards.Thoroughly inspect rooms cleaned each day.Monitor assigned areas through inspection rounds to ensure that quality standards and departmental policies are being met.Hire, train, and supervise all Housekeeping and Laundry staff and provide ongoing training for all new and existing staff as determined in the evaluation process.Ensure work areas, equipment, and laundry facilities are kept functional and orderly at all times.Conduct department staff meetings.Respond to guest concerns quickly and professionally.Coordinate schedules of the departments' staff and delegate tasks, as necessary.Keep work areas stocked, organized, and clean at all times as defined by the posted task list and the cleaning schedule.

We Are Looking For Someone Who:

Performs efficiently under pressure and within time restraints.Works cooperatively with others.Demonstrates strong leadership qualities.Applies safe work practices.

Please Be Aware:

Shift and weekend work is required.The job requires periods of standing for a long time.Some physical labour and heavy lifting is required.

Skill Requirements:

Excellent organizational skillsExceptional customer serviceStrong communication and supervisory skills

Knowledge and Training:

Extensive knowledge of provincial labour standards and regulationsExperience in the Following Areas: Recruitment, Training, Evaluation; Short and Long-Term Planning; Guest Relations; Team Development; Policy and Procedure; Implementation; Delegation and Staff CoordinationComplete knowledge of the WHMIS program

Industry Experience:

Previous experience as an assistant Housekeeping Manager or Housekeeping Supervisor is an asset.

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