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Newcomer Youth Settlement Outreach Worker
3 months ago
**West Neighbourhood House, formerly St. Christopher House, is a multi-service, neighbourhood-based agency that has
served the diverse communities of downtown west Toronto since 1912. The central purpose of West Neighbourhood
House is to enable less-advantaged individuals, families and groups in the community to gain greater control over their
lives and community.**Working as a member of a team, the Newcomer Youth Settlement Outreach Worker facilitates cross cultural sharing,
skill acquisition, integration and settlement by working with newcomer youth and a range of volunteers.
persons with disabilities, women and persons of all sexual orientations and gender identities/expressions.
Applicants with lived experience as a participant of West Neighbourhood House programs, or related
programming from similar organizations, are also strongly encouraged to apply.
West Neighbourhood House will provide accommodation throughout the recruitment & selection process to
applicants with disabilities. During any stage of the recruitment process, please indicate the nature of any
accommodation(s) you may require. Any information received relating to accommodation measures will be
addressed confidentially.
Responsibilities:
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youth, ensuring that participants are eligible for Newcomer Programs (Permanent Residence, Conventional
Refugees, Ministers Permit, GARS)
- Maintain and ensure active presence of existing social media channels and support the Newcomer Youth
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Maintain and expand client base through online and in-person outreach and program promotion with other
organizations, schools, and networks. Also develop and distribute program materials online and in a variety of
in-person settings
- Develop promotional materials, growth strategies, original visual content, and content for Newcomer Youth
- Maintain up to date knowledge of community resources and initiatives, especially related to settlement, drug
- Participate in the development and distribution of digital program evaluations assessing the needs of newcomer
- Support the provision of individual supports, group activities and newcomer leadership development as
- Participate in program and activity planning and development of various aspects of program delivery as
- Develop best practices in the form of a tool kit on digital programming/outreach for newcomer youth
- Represent the program and West Neighbourhood House as appropriate with parents, community groups and
development initiatives
- Report trends and provide accurate reporting to program coordinator and West Neighbourhood House
- A United Way Member Agency _
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Communicate well and work effectively as a member of the Immigrant and Refugee Services Program,
program coordinator and the larger Family & Newcomer Programs team
Qualifications:
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Post-secondary education preferably in a settlement related field and/or digital marketing related fields and/or
at least one year of relevant
experience
- Strong knowledge of social media (Facebook and Instagram) metrics, algorithms and best practices is required
- Previous relevant experience in newcomer and settlement services is required,
- Specific knowledge of newcomer, immigrant and refugee populations and their respective needs and services
- Previous knowledge of and experience in newcomer youth services is an asset, including innovative and
- Familiarity with issues and barriers newcomers face in a Canadian urban setting is an asset
- Knowledge of government, community, and professional resources and support available for immigrants and
- Strong crosscultural communication, interpersonal communication and relationship building skills in working
- Experience in graphic design, visual and animated content is an asset
- Good written and oral communication skills in English are required
- Strong ability to work effectively as a team member and be accountable
- Ability to complete tasks in a timely manner
- Ability to use database, spreadsheet and word processing software in a Windows environment and knowledge
- Ability to work evenings regularly and weekends on ad hoc basis