Order Coordinator
2 weeks ago
We are currently seeking a motivated individual, detail oriented with efficient time management skills who is looking for full time employment in the following position.
Order Coordinator / Fine Art Specialist
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Responsibilities will include:_
- Assist customers and internal staff in processing orders.
- Log order details and process orders in a timely and accurate manner.
- Review submitted image files and process it accordingly to ready to be printed.
- Contact customer to obtain clarification on order discrepancies or to obtain missing information.
- Prepare and troubleshoot a variety of the file formats and edit.
- Print and check every print.
- Perform daily review of the status of all orders to ensure adherence to deadlines.
- Verify at the end of day that there are no orders left to process with rush order.
- Confirm promised ship date for all orders with the relevant team and follow up status.
- Perform routine maintenance of equipment.
- Keep the working area clean and organized.
- Perform inventory count when required.
- Handle phone calls from internal and external clients.
- Other duties as assigned.
Key Accountabilities:_
- Ensure the timely and accurate processing of orders.
- Ensure all shipping details are processed correctly and on time.
- Provide clear communication with both customers and staff of all levels.
- Organization skills; ability to set priorities and perform multiple tasks.
To succeed in this role, you must:_
- Strong attention to details and accuracy.
- Possess great vision to distinguish colours and details to inspect prints.
- Knowledge on Adobe Photoshop, Lightroom, Illustrator would be an asset.
- Proficient use of google sheet, google doc and ability to learn new software.
- Excellent customer service, problem solving and follow up skills.
- Demonstrated verbal and written communication skills.
Salary:
From $18.00 per hour
Expected hours: 37.5 per week
Benefits:
- Dental care
- Extended health care
- Life insurance
- Onsite parking
- Store discount
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Overtime pay
Work Location:
In person
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