Patient Care Coordinator

1 week ago

Edmonton, Alberta, Canada Insight Medical Full time

Job Profile: Patient Care Coordinator

Reports to: Patient Care Manager

Hours: 1.0FTE, 40 hours per week, Temporary Full-Time Contract.

10:30am-7:00pm Monday-Friday with some Saturday and Sunday availability as needed on a rotational basis. STAT Availability may be required in the future if required for the needs of the business.

Location: Remote

Start Date: June 18, 2024

Closing Date: May 30, 2024

Insight Medical Imaging is a leading provider of diagnostic imaging services with 18 clinics in the Edmonton region and a Fort McMurray Clinic.

In an industry that can be fast-paced and metrics-oriented, we pride ourselves on being a part of the overall journey. We take the time to create open communication and build relationships with our patients, referring physicians, and employees. We strive to humanize the healthcare experience by listening, answering questions and being there when needed.

We connect in a meaningful way with:

Our Patients – being part of every touchpoint in their journey and making them feel comfortable during a situation that can often be unknown and scary. Our Physicians – by building a relationship and working together to come up with a timely and accurate diagnosis. Our Employees – by creating an approachable environment that encourages professional development and growth.

Our over 550 employees strive each day to provide our patients with exceptional care, while fostering a welcoming and comfortable environment. If you are beaming with pride and want to be part of our dynamic, inclusive and growing team, keep reading.

Position Summary

This is a one-year contract position.

You will be an integral part of our journeys. As the first point of contact, you will ensure that we can continue to provide reliable, accurate and compassionate services to our patients, referring physicians and our employees.

You will be working as part of a team that prides itself on providing efficient, informative, and compassionate appointments and service. You will attend to inbound patient calls to book Diagnostic Imaging Appointments for all of Insight Medical Imaging Clinics. You will work a rotational schedule which consists of 40 hours/week including evenings, weekends and Stat holidays as required.

Major Accountabilities and Responsibilities

Liaison with the Medical Receptionist(s), Patient Care Manager, Clinic Supervisors and Site Leads, and Coordinators as required to ensure timely patient care. Provide valuable feedback in the Development and implementation of protocols as directed by the Patient Care Manager and other administrative staff within the Organization. Check incoming Faxes and contact Physicians and Patients for medical Imaging appointments. Call out to patients as directed by the Patient Care Manager to rebook, confirm, or fill appointments as required. Attend team meetings and information sessions in the Department and within the organization as required. Provide professional, courteous, and timely patient care to all patients and physicians. Other duties as assigned.

Skills, Abilities, and Knowledge

Exceptional patient and customer service skills. Self-motivated. Excellent verbal communication. Strong interpersonal skills. Patience and empathy. Team Player. Attention to detail and accuracy. Knowledge of medical office routines, schedules, and protocols. Ability to work in a high-volume contact center.

Qualifications

High School Diploma-Required. Medical Assistant Diploma or Medical Terminology Certificate with a minimum of 1-year experience in related field. Equivalencies will be considered. High Volume Contact Center Experience is required. Knowledge of customized computer software is required. Excellent verbal communication skills. An at-home internet connection

Insight Medical Imaging is an equal opportunity employer committed to providing and maintaining a fair, equitable, and diverse workforce. All qualified candidates are encouraged to apply.

We thank all applicants for their interest, only those selected for an interview will be contacted.

  • Patient Care Coordinator/reception

    7 days ago

    Edmonton, Alberta, Canada Advanced Respiratory Care Network Full time

    HIRING IN EDMONTON AND SPRUCE GROVEWe are seeking 2 friendly, pleasant, reliable individuals with strong organizational and prioritizing skills for a patient care coordinator/reception position in a busy Respiratory Medical clinic in North Edmonton and Spruce Grove to start immediately. Full time Monday - Friday 8:00 am to 5:00 pm, no evenings or weekends...

  • Patient Care Coordinator

    7 days ago

    Edmonton, Alberta, Canada City Orthodontics & Pediatric Dentistry Full time

    Patient Care CoordinatorIf you are looking for a long-term position as a Patient Care Coordinator in the dental field in a progressive, state of the art office, with great pay and benefits please read below. We are looking for a Full-Time Patient Care Coordinator to join our office (approx days per week). The successful applicant must be self-motivated,...

  • Care Coordinator

    7 days ago

    Edmonton, Alberta, Canada Qualicare, Edmonton South Full time

    Benefits:Health benefits Competitive salary Opportunity for advancement Training & development Care Coordinator job descriptionA Care Coordinator is a trained healthcare professional who helps to manage the patient's condition and oversees the patient's treatment plan in conjunction with the director of care and pertinent family members. They monitor and...

  • Patient Care Coordinator/ Medical Receptionist

    1 week ago

    Edmonton, Alberta, Canada Acumen Clinic Full time

    SCOPEReporting to the Clinic Manager, the Medical Receptionist is responsible for ensuring Medical Office Assistant Duties to Acumen Health, carried out in a coordinated, efficient, effective and client sensitive manner. The position is to support patients in their journey with our health professionals.DUTIES Data entry admin tasks Schedule Patients for...

  • Care Coordinator

    1 week ago

    Edmonton, Alberta, Canada Lifemark Health Group Full time

    Care Coordinator - Lifemark Health GroupThe Care Coordinator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly, enthusiastic and professional service...

  • Care Coordinator

    7 days ago

    Edmonton, Alberta, Canada Metro City Medical Clinic Ltd Full time

    This is an exciting opportunity to join a great team in health care, even if you don't have training and experience in a health care environment. We are looking for a reliable, energetic, and pleasant individual who can keep track of details, follow processes completely, and use excellent organizational skills and techniques to manage multiple tasks. You may...

  • Biologic Care Coordinator

    1 week ago

    Edmonton, Alberta, Canada SRx Health Solutions company Full time

    As a Biologic Care Coordinator at Specialty Rx Health Solutions your primary responsibility would be to coordinate the care and treatment of patients with complex medical conditions/ who require specialty medication. You would work closely with patients, physicians, pharmacists, and other healthcare professionals to ensure that patients receive high-quality,...

  • Care Coordinator

    4 weeks ago

    Edmonton, Alberta, Canada Qualicare Homecare Full time

    Benefits:Dental insuranceHealth insuranceOpportunity for advancementPaid time offTraining & developmentBenefits/PerksFlexible SchedulingCompetitive CompensationCareers AdvancementJob SummaryWe are seeking a Care Coordinator to join our team. In this role, you will work collaboratively with patients to determine their medical needs, develop the best course of...

  • Care Coordinator

    1 week ago

    Edmonton, Alberta, Canada Qualicare Homecare Full time

    Benefits:Dental insuranceHealth insuranceOpportunity for advancementPaid time offTraining & developmentBenefits/PerksFlexible SchedulingCompetitive CompensationCareers AdvancementJob SummaryWe are seeking a Care Coordinator to join our team. In this role, you will work collaboratively with patients to determine their medical needs, develop the best course of...

  • Care Coordinator

    3 weeks ago

    Edmonton, Alberta, Canada Qualicare Homecare Full time

    Benefits:Dental insuranceHealth insuranceOpportunity for advancementPaid time offTraining & developmentBenefits/PerksFlexible SchedulingCompetitive CompensationCareers AdvancementJob SummaryWe are seeking a Care Coordinator to join our team. In this role, you will work collaboratively with patients to determine their medical needs, develop the best course of...

  • Care Coordinator

    1 week ago

    Edmonton, Alberta, Canada Qualicare Homecare Full time

    Benefits:Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Benefits/PerksFlexible SchedulingCompetitive CompensationCareers Advancement Job SummaryWe are seeking a Care Coordinator to join our team. In this role, you will work collaboratively with patients to determine their medical needs, develop the best...

  • Branch Care Coordinator

    1 week ago

    Edmonton, Alberta, Canada Air Liquide Full time

    Respiratory Homecare Solutions (RHS Canada) is an accredited, Canadian health care company that delivers premium health care services to treat sleep apnea and oxygen patients. RHS offers patient education, sleep apnea testing, CPAP treatment, long-term support and home oxygen therapy. We strive to exceed expectations and support our patients to change their...

  • Patient Care Manager

    7 days ago

    Edmonton, Alberta, Canada Alberta Health Services Full time

    Your Opportunity:Reporting to the Site Executive Director for the Royal Alexandra Hospital, the Manager is accountable for the Royal Alexandra Hospital Professional Practice Office, Connect Care and Clinical Informatics and is responsible for delivering effective and efficient patient services within a matrix management structure providing leadership for...

  • patient care assistant

    7 days ago

    Edmonton, Alberta, Canada UC Medical Clinic - Mill Woods Full time

    Education: Secondary (high) school graduation certificateExperience: 7 months to less than 1 yearTasksTake patients' blood pressure, temperature and pulseWeigh, lift, turn and position patientsDeliver messages, reports, requisitions and specimens between departmentsMake beds and maintain patients' roomsMaintain inventory of suppliesTransport patients between...

  • Patient Navigator

    1 week ago

    Edmonton, Alberta, Canada First Nations Technical Services Advisory Group Inc. Full time

    About organization/overview:First Nations Technical Services Advisory Group Inc. (TSAG) is a not-for-profit provider of quality technical service and training for First Nations in Alberta. TSAG's purpose is to assist First Nations in gaining the tools and knowledge they need to achieve and maintain high standards in technology and services within the...

  • Patient Care Assistant

    1 week ago

    Edmonton, Alberta, Canada UC Medical Clinic - Mill Woods Full time

    Education: Secondary (high) school graduation certificate Experience: 7 months to less than 1 yearTasks: Take patients' blood pressure, temperature and pulse Weigh, lift, turn and position patients Deliver messages, reports, requisitions and specimens between departments Make beds and maintain patients' rooms Maintain inventory of supplies Transport patients...

  • Care Coordinator Manager

    7 days ago

    Edmonton, Alberta, Canada Lifemark Health Group Full time

    Care Coordinator Manager - Lifemark Health GroupLocation: st Avenue, Edmonton, ABThe Care Coordinator Manager is responsible for ensuring the day-to-day operations of a clinic runs smoothly within the 'front and back' end, for both patients and staff. The position works closely with a Clinic Director/Manager or Business Lead and may manage other...

  • Patient Care Manager

    7 days ago

    Edmonton, Alberta, Canada Alberta Health Services Full time

    Your Opportunity:Description:The Patient Care Manager (PCM) reports directly to the Executive Director (ED) of Inpatient and Ambulatory Care. The position is an Out-of-Scope management position accountable for the development and implementation of programs, projects, infrastructure and performance standards across teams of health professionals. This position...

  • Branch Care Coordinator

    1 week ago

    Edmonton, Alberta, Canada Air Liquide Full time

    Company InformationRespiratory Homecare Solutions (RHS Canada) is an accredited, Canadian health care company that delivers premium health care services to treat sleep apnea and oxygen patients. RHS offers patient education, sleep apnea testing, CPAP treatment, long-term support and home oxygen therapy. We strive to exceed expectations and support our...

  • Senior RN Care Coordinator

    1 week ago

    Edmonton, Alberta, Canada Bayshore HealthCare Full time

    Nurse Case Managers (NuCMs) are responsible for providing case management services to members who suffer from protracted and complex health issues. NuCM's are involved in patient care coordination as part of the CFHS primary health care team. NuCM's conduct comprehensive case management assessments using the case management process; provide client centered...