Warranty Coordinator

1 week ago


Ottawa, Ontario, Canada Cardel Homes Full time
Cardel is a group of companies with offices in Calgary, Ottawa, Denver, and Tampa.

We offer beautifully designed communities and exceptionally well-built homes for every stage in life from condominiums and townhomes to starter homes, move-up products, and estates.

Cardel Homes is proud to be building various Ottawa communities including Blackstone, Richardson Ridge, EdenWylde, Creekside, Miller's Crossing, and Ironwood.


As a Warranty Coordinator, you will be responsible to uphold the companies' standard of outstanding customer service by looking after the needs of new homeowners.


Benefits

  • Extended health benefits
  • Health Care Spending Account
  • Group RRSP with matching
  • Employee & Family Assistance program
  • Training & career development
  • Longterm employment
  • Charitable initiatives and team building events

Responsibilities

  • Coordinate with customers and service technicians for appointments.
  • Maintain warranty database and enter work orders.
  • Maintain homeowner files as well as homeowner and vendor portals.
  • Handle customer and vendor enquiries.
  • Schedule and monitor routine and emergency warranty items.
  • Provide weekly reports to management on construction & warranty items; and
  • Provide additional administrative support to the team.

Qualifications

  • Ability to work in a highstress, selfpaced, teamoriented environment.
  • Selfstarter with high degree of initiative, creativity, and flexibility.
  • Effective problem solving and conflict management skills.
  • Prior knowledge of residential construction considered an asset.


Advanced computer skills
  • Office365, Microsoft, database, etc.
  • Strong data entry skills with an emphasis on accuracy.
  • Quick learner, professional, and courteous.
Our values and policies promote teamwork, innovation, long-term employment, and work-life balance. To learn more about our culture, we encourage you to like us on Facebook and follow us on LinkedIn.

Accessibility accommodations for job applicants are available on request.

Job Types:
Full-time, Permanent

Benefits:

  • Dental care
  • Extended health care
  • Paid time off
  • RRSP match
  • Vision care

Schedule:

  • 8 hour shift

Work Location:
In person

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