Passenger Service Agent

2 weeks ago

Montreal, Quebec, Canada Menzies Aviation Full time

Job Category : Customer Service

Requisition Number : PASSE016280

Apply now

  • Posted : April 19, 2024
  • Part-Time
Locations

Showing 1 location

Description

Main accountabilities include:


• Ensure accuracy of all weight and balance requirements

• Promptly handle all customer service complaints with a focus on positive resolution.

• Complete all check-in procedures including the handling of reservations, ticketing, seat assignments, airport
announcements and checking for proper international documentation.

• Assist customers with special needs and unaccompanied minors.

• When operating jetways, Passenger Service Agents will be required to work at heights of over 15 feet and be
responsible for open/closing aircraft doors.

• Must be able to read and interpret aircraft weight and balance loading instructions, hazardous material
identification labels, aircraft loading manifests, and baggage and cargo routing tags.

• Ensure the safe and secure operations in accordance with the highest possible standards of health, safety, security
and all government statutory requirements

• You may be required to drive and operate small specialized commercial vehicles at times and as such you will
require a valid driver's license with a clear driving record.

• Ensure tasks are performed in accordance with the Company and Airlines specific procedures and policies.

• Required to attend the mandatory training imposed by the Company and Airlines as per job role.

• Must be able to comfortably and continuously move/lift customer luggage with an average weight of 50 pounds, in
some cases exceeded 70 pounds.

• Promote a professional image at all time and comply with company uniform standards

• Other duties as assigned.

Qualifications and Experience:


• Must be at least 18 years of age and legally able to work in Canada;

• Must have high school diploma, GED or equivalent work experience;

• Must be able to speak, read, and write in English;

• Must complete and pass initial new hire classroom and on-the-job training

• Valid driver's license with good driving record.

• Must be able to hold and maintain all required airport security clearance

• Reliability, our customer and your fellow employees rely on you

• Must be available and flexible to work variable shifts including weekends and holidays;

• Must be comfortable working in an airport environment

• Position requires long periods of time at the ticket counter and gate check-in areas; must be able to stand for
prolonged periods of time.

#J-18808-Ljbffr

  • Agent - Counter FBO

    4 weeks ago

    Montreal, Quebec, Canada Air Inuit Full time

    AIR INUIT CORPORATE PROFILEAir Inuit has been providing essential scheduled, chartered, cargo and emergency air transport services to Nunavik and beyond- 24 hours a day, 365 days a year - for over 42 years. Collectively owned by the Inuit of Nunavik, through Makivik Corporation, the airline operates a fleet of 30 aircraft and employs approximately 800...

  • Agent, Customer Services

    2 weeks ago

    Montreal, Quebec, Canada American Airlines Full time

    Location: Pierre Elliot Trudeau Intl Apt (YUL-TRMU)Additional Locations: NoneRequisition ID: 56783Intro:Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle...

  • Operational Support Agent

    2 weeks ago

    Montreal, Quebec, Canada Transat Tours Canada Full time

    Company DescriptionBe part of the journeyCome aboard a committed and human company that needs youWhy should you join our team? We offer the pride of working for a local company with an international reach, with professionals who are passionate about travel You will evolve in a stimulating teleworking environment where team cohesion is essential. And of...

  • Operational Support Agent

    2 weeks ago

    Montreal, Quebec, Canada Transat Tours Canada Full time

    Company DescriptionBe part of the journeyCome aboard a committed and human company that needs youWhy should you join our team? We offer the pride of working for a local company with an international reach, with professionals who are passionate about travel You will evolve in a stimulating teleworking environment where team cohesion is essential. And of...

  • Operational Support Agent

    2 weeks ago

    Montreal, Quebec, Canada Transat Full time

    Company Description Be part of the journey Come aboard a committed and human company that needs you Why should you join our team? We offer the pride of working for a local company with an international reach, with professionals who are passionate about travel You will evolve in a stimulating teleworking environment where team cohesion is essential....

  • Operational Support Agent

    2 weeks ago

    Montreal, Quebec, Canada Transat Tours Canada Full time

    Job DescriptionResponsabilities:Modify reservations following according to the changes of flight schedule or hotel;Follow up files to ensure that all of the reservations affected by a change are processed;Ensure follow up with various departments: such as accounting, customer service and products, as well as internal and external partners and work with them...

  • Agent - Charters

    2 weeks ago

    Montreal, Quebec, Canada Air Inuit Full time

    AIR INUIT - COMPANY PROFILEAir Inuit has been providing essential scheduled, charter, cargo, and emergency air transportation services in Nunavik and beyond, 24 hours a day, 365 days a year, for over 43 years. Collectively owned by the Inuit of Nunavik, through the Makivik Corporation, the airline operates a fleet of 30 aircraft and employs approximately 910...

  • Service desk Agents

    2 weeks ago

    Montreal, Quebec, Canada Kyndryl Full time

    Looking for Bilingual (French & English) Service Desk Agents:To work on site at offices in Montreal1 year contractIntermediate Service Desk AgentRequirements-3 years' experience providing Information Technology technical support services in client operating systems, networks operating software or commercial-off the-shelf (COTS) office products.Technical...

  • Agent de Sécurité/ Security Guard

    2 weeks ago

    Montreal, Quebec, Canada Service de Sécurité Skyline inc Full time

    **Titre du poste: AGENT DE SÉCURITÉ (Événements Festival Été)**Sécurité Skyline possède un portfolio diversifié de services de sécurité pour des évènements privés, des boîtes de nuit et bars, des services de protection personnelle, des hôtels, des magasins, etc.L'agent de sécurité veillera à ce que les règles et règlements soient...

  • Agent service à la clientèle

    2 weeks ago

    Montreal, Quebec, Canada Chassé Toyota Full time

    ALERTE EMPLOI : AGENT SERVICE À LA CLIENTÈLE À MONTRÉAL POUR CHASSÉ TOYOTA.Possibilité de salaireÀ partir de $ + commissionsWorkplace : Montréal, QCTasksEntrées de donnéesRecevoir des appelsService à la clientèleTâches de bureauREQUIREMENTSExperience1 an en tant que : Agent service à la clientèleQualitésOrganiséEsprit...

  • Customer Service Agent

    2 weeks ago

    Montreal, Quebec, Canada Boutique 1861 Full time

    Company DescriptionFounded in 2009, Boutique 1861 is a fast-growing Quebec-based company specialized in women's apperel with four distinct brands : Boutique 1861, La Petite Garçonne, Boudoir 1861 and Maison Garçonne. The company has 4 stores on Saint-Laurent Street in Montreal (close to public transportation), an online store and more than 80 passionate...

  • Agent(E) D'intervention

    2 weeks ago

    Montreal, Quebec, Canada Alsane Service-Conseil Inc. Full time

    Notre agence prend votre bien-être à coeur, et s'assure de vous confier le mandat qui correspond le mieux à vos besoins.Postulez dès aujourd'hui et faites partis d'une équipe d'agents d'intervention qui fait la différence si vous avez:**Exigences**:- Formation ITCA **obligatoire**:- Carte de formation RCR à jour- Expérience pertinente d'au moins 6...

  • Agent(E) Administratif(Ve)

    2 weeks ago

    Montreal, Quebec, Canada Alsane Service-Conseil Inc. Full time

    Nous recherchons un-e agent-e administratif-ve qui a de l'expérience dans le domaine médical pour un poste temporaire à temps plein.Si vous recherchez un emploi et que vous avez de la facilité à apprendre et que vous aimez les défis cet emploi est pour vous. Vous aurez à accueillir les usagers, prendre les rendez-vous, faire le suivi des dossiers et...

  • Customer Service Agent in disputes

    2 weeks ago

    Montreal, Quebec, Canada National Bank Full time

    As a customer service agent in disputes, you will answer calls from customers wishing to dispute transactions on their account. Your main mission will be to guide our clients through the dispute process, thus playing a key role in preventing fraud and protecting their financial interests. Your remu

  • Agent service à la clientèle

    2 weeks ago

    Montreal, Quebec, Canada GardaWorld Full time

    Sélectionnez la fréquence de réception d'une alerte: En tant qu'agent du centre de contrôle, vous jouerez un rôle crucial dans la communication entre les agents, les clients et les superviseurs. Chez GardaWorld, nous mettons l'accent sur la formation continue et le développement professionnel de nos employés pour les aider à progresser dans leur...

  • Customer Service Agent

    2 weeks ago

    Montreal, Quebec, Canada Fuze Logistics Services Inc Full time

    **Customer Service Agent (Ocean Import/Export) - **Montreal Office**Fuze Logistics Services is a next generation 3PL headquartered in Montreal, with offices across North America, leveraging cutting-edge technologies and decades of industry expertise to facilitate the transport of freight globally.**Job Summary**:- Submit bill of lading instructions to...

  • Customer Service Agent in disputes

    2 weeks ago

    Montreal, Quebec, Canada National Bank Full time

    Job Title: Customer Service Agent in Disputes Company: Dynamic Bank As a customer service agent in disputes, you will handle calls from customers seeking to dispute transactions on their accounts. Your main responsibility will be to assist clients throughout the dispute process, playing a crucial role in preventing fraud and safeguarding their financial...

  • Agent / Agente de Bureau

    2 weeks ago

    Montreal, Quebec, Canada Office d'habitation Thérèse-De Blainville Full time

    **OFFICE D'HABITATION THÉRÈSE-DE BLAINVILLE**6 rue de l'Église, Bureau 330, Sainte-Thérèse, Québec J7E 3L1Poste à combler**AGENT / AGENTE DE BUREAU DE LOCATION****Mission**L'OH Thérèse-De Blainville a pour mission de développer, d'administrer, et d'offrir des logements sociaux, sur le territoire de Blainville, Boisbriand, Bois-des-Filion,...

  • Agent Service à La Clientèle

    2 weeks ago

    Montreal, Quebec, Canada GardaWorld Full time

    **Prêt à faire la différence ?**:Si vous cherchez un emploi où vous avez d'importantes responsabilités, celui-ci est fait pour vous En tant qu'agent du centre de contrôle, vous jouerez un rôle clé dans la communication entre les agents, les clients et les superviseurs De plus, chez GardaWorld, nous mettons l'accent sur la formation continue et le...

  • Financial services Agent, Clientele

    4 weeks ago

    Montreal, Quebec, Canada Desjardins Group Full time

    Financial services Agent, Clientele page is loaded Financial services Agent, Clientele Apply remote type The work arrangement for the position is hybrid work locations Montréal Saint-Laurent time type Full time posted on Posted 2 Days Ago job requisition id R As a client financial services agent, you work closely with advisors and provide personalized...