Manager (m/w/d) Technical Support - Commercial

2 weeks ago

Toronto, Ontario, Canada Toronto, ON, Canada Full time

A strategic and integral member of the Information Security Team, reporting to the Senior Manager (GRC), Information Security, is responsible for ensuring the security, integrity, and availability of First National information assets.

Senior Manager, GRC

Full-Time/Part- Time:

Full-time

Office Location:

The role will be responsible for the program management and continuous improvement of the IAM Security Program taking into consideration, its strategy, policies, processes, controls, assessments, reporting, metrics, training, and awareness.

The role will be critical in guiding First National to protect the organization's digital assets and ensure secure access for authorized users while adhering to the Security frameworks and Zero-Trust principles.

Specialized knowledge and experience in managing the Identity and Access Management program.
Knowledge of Identity Access Management approaches, concepts, tools, techniques, and project management within the IAM realm.
Development, maintenance and review of Information Security Policy, Standards, Processes and Procedures related to Identity and Access Management.

Responsible for setting up, developing, implementing, and continually improving an IAM program, to support the governance of access principles and to ensure high security standards & integrity of the company's information systems/data.

Design and implement IAM concepts and best practices such as, access & identity management, privileged accounts management, account types (e.g. Design and implement the program across principles of RBAC, ABAC, PBAC, Segregation of duties, least privilege, etc.
Lead implementation projects around IAM technologies and processes.

Assist in the drafting, review, update, development, and implementation of security policies, standards, and procedures to secure access, ensuring security and compliance with associated risks, contracts, regulations, and industry standards.

Create, maintain & enhance processes related to the lifecycle of Identity Access Management and supporting documentation, across the enterprise, including identity governance and administration (IGA), Privileged Access Management (PAM) and Customer identity and Access Management (CIAM).

Drive enhancements to IAM security that are both practical and achievable using a balanced approach that considers business needs as well as information security risk.

Conduct regular IAM risk assessments and vulnerability assessments, making recommendations for improvements and mitigation strategies, accounting for people, processes, and technology, and associated security controls.

Work with management to assess, design, and implement IAM solutions and operating processes to address key and evolving risks.

Assist in the third-party risk assessments process to ensure risk identification, transparency and business acceptance and contractual obligations.
Compliance Management
Control monitoring and review of internal security risk assessments associated with the IAM program.
Develop, document, and assess measures, metrics, and internal controls.
Audit Management

Stay current with industry trends and emerging technologies and identify opportunities to integrate them into the IAM and information security program.

Identify new identity and access management requirements through industry resources, research, and consultation with technology subject matter experts.
Bachelor's degree in computer science or the equivalent work experience is required. Graduate degree preferred.
Information security certifications, such as CISSP, CISM, ISO27001, CCSP or equivalent preferred.

Minimum of 5 years of prior experience in Identity and Access Management in a medium or large size organization is required.

2 years of experience in managing deployments of at least one of the following IAM vendors suites: SailPoint, Saviynt, CyberArk, Okta, BeyondTrust, Microsoft Entra, or similar solutions.

Management experience in financial services industry is beneficial.
Experience with information security management frameworks is preferred.
Bachelor's degree in computer science or the equivalent work experience is required. Graduate degree preferred.
Information security certifications, such as CISSP, CISM, ISO27001, CCSP or equivalent preferred.

Minimum of 5 years of prior experience in Identity and Access Management in a medium or large size organization is required.

2 years of experience in managing deployments of at least one of the following IAM vendors suites: SailPoint, Saviynt, CyberArk, Okta, BeyondTrust, Microsoft Entra, or similar solutions.

Management experience in financial services industry is beneficial.
Experience with information security management frameworks is preferred.
Strong interpersonal communication, analysis, and writing skills.
Able to align management and leadership strategies when working on projects.

Ability to work effectively with business unit and IT department managers, including Application Development, Infrastructure, Operations, Network, Technical Support, and others.

We provide residential mortgages exclusively through our mortgage broker channel and service commercial clients through our national origination team of empowered advisors.

It underlies our values, beliefs, and how we show up for each other, our clients, our partners and the community.

First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation or any other category protected by law.

First National supports requests for accommodation from applicants with disabilities;

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