Specialist, Operational Technology Application

2 weeks ago

Mississauga, Ontario, Canada Alectra Utilities Full time
The Opportunity

Job Posting Number:



Position:

Specialist, Operational Technology Application Services

Location:

Vaughan, Mississuaga or Hamilton

(Hybrid:
Remote/In-office)

Reports to:

Manager, Operational Technology Services

Business Unit:

Information Technology

Division:

Information Technology

Hours per Week:

35

Rate of Pay:

Number of Openings:

1

Union:

No

Open:

May 30, 2024

Close:

June 13, 2024

  • Alectra is committed to putting our people first in providing a positive employee experience and a safe work environment. Our Hybrid Workplace policy allows for an effective balance for employees with the opportunity to work in a hybrid environment; a combination of Remote / Inoffice work based on operational requirements._

Position Purpose:

Key Responsibilities/Accountabilities:

  • Oversees and stewards all report generation and configuration management database in support of Change Management process and principles
  • Designs and configures all OT Applications as needed to meet business and industry demand
  • Coordinates and oversees patching programs for all OT Applications, in collaboration with Security and Network support teams
  • Oversees all product enhancements and system change implementations, working closely with the business to achieve expected outcomes
  • Collaborates with network, security, and operations team in the design of operational communication systems
  • Oversees the timely and accurate customer feedback to all reported issues
  • Oversees the OT Applications documentation standards, procedures, and processes
  • Provides onsite local support to distributed offices
  • Oversees the integrity of OT Application data managing all backup and restoration process
  • Accountable for adhering to Alectra corporate policies and procedures
  • Other duties as required.
  • Active Directory Administration for Workstations/Servers/Network Hardware

Qualifications, Knowledge, Skills and Competencies:

***
Education & Specialized Knowledge

  • Post-Secondary Degree/Diploma in Computer Science, Electrical Engineering Technology or equivalent knowledge and experience
  • Detailed knowledge of communication protocols used in the operations environment (Modbus, DNP3, ICCP). Able to use various protocol analyzers (Scanmon, ASE, Wireshark) to investigate communication issues.
  • Advanced Knowledge in Microsoft Suite of desktop products and operating systems
  • Working knowledge of PC's, communications networks, and peripherals
  • Able to manipulate Command Line Interfaces

Experience

  • 5 years + handson experience with Operations Applications

Skills/Abilities/Competencies

  • Industry awareness of the utility business operation, business requirements and regulations
  • Strong project management skills, understanding of project management methodologies and software/hardware development cycle
  • Ability to plan, prioritize and execute multiple projects and initiatives within established guidelines
  • Excellent problem solving and analytical skills with the ability to provide practical and/or innovative solution to complex business requirements and technical issues
  • Strong strategic, problem solving and analytical skills with ability to influence others and resolve issues
  • Ability to promote and oversee continuous improvement through innovation and technology
  • Proactive versus reactive thinker
  • Strong customer service skills
  • Strong interpersonal, organizational, and administrative skills, with focus on attention to detail
  • Strong written, oral, and presentation skills
  • Energetic and enthusiastic team player committed to the overall success of Operational Technology and Alectra
  • Awareness of Cyber Security Best Practices
How to Apply


If you would like to be considered for this position and meet the qualifications, please submit your resume by clicking on the button below.

We thank all applicants for their interest in a career with Alectra. Only those selected for an interview will be contacted.

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