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Receptionist/ Customer Service Representative
1 week ago
The role of the Customer Service/Receptionist is to deliver high quality customer service in all areas of the park to ensure that all customers and participants have an enjoyable and safe experience.
The Customer Service/Receptionist will take direction from management in carrying out delegated tasks and adopt a leadership role in areas assigned to him/her as required.
DUTIES &RESPONSIBILITIES:
FRONT DESK/RECEPTION/PARTY HOST
- Ensure that all customers feel welcome and are given responsive, friendly and courteous service always.
- Efficiently check in customers ensuring that waivers have been completed fully (online or paper), allocate relevant color-coded wristbands and compulsory grip socks.
- Provide necessary park information at customer's request e.g. opening times, prices, safety information, information on services we offer i.e. Little JUMP, JUMP Fit, Birthday Parties etc.
- Ensure the reception area is always kept clean & tidy.
- Conduct regular grip sock replenishment.
- Answer telephone calls promptly.
8-Provide best party experience during party hosting by providing exceptional customer service during the party and clean up room once party is over.
Job Types:
Full-time, Part-time
, Casual
Salary:
$15.00-$16.00 per hour
Work remotely
- No
Job Types:
Full-time, Part-time
Part-time hours: 20-40 per week
Salary:
$15.00-$16.00 per hour
Schedule:
- 8 hour shift
Experience:
- customer service: 1 year (preferred)
Shift availability:
- Day Shift (preferred)
Job Types:
Full-time, Part-time
Part-time hours: 20-40 per week
Salary:
$15.50-$17.00 per hour
Schedule:
- 8 hour shift
Supplemental pay types:
- Tips
Education:
- Secondary School (preferred)
Experience:
- administrative assistant: 1 year (preferred)
- receptionist: 1 year (preferred)
Work Location:
One location
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