Senior Adviser in Corporate Services

2 weeks ago

Mississauga, Ontario, Canada Ornge Full time
SENIOR EMPLOYEE & LABOUR RELATIONS ADVISOR
Each day, we connect communities with critical care across Ontario, Canada.

In the air and by land, our teams deliver equity in emergency response, uplifting the lives of those in our care.

We're excited to onboard individuals who bring energy, enthusiasm, and professionalism to our growing group of difference-makers and life-changers.

Senior Employee & Labour Relations Advisor

Position Status :
Full Time

Hours of Work :
Monday – Friday, 8:30 am – 4:30 pm

The Senior Employee & Labour Relations (ELR) Advisor develops strong partnerships with assigned client groups, functioning as a senior business partner, coach, and consultant with a strong focus on labour relations (LR).

They prioritize consistency and compliance in HR policies, procedures, and programs, ensuring alignment with corporate standards.

Additionally, the Senior ELR Advisor delivers high-quality HR services while overseeing diverse HR projects, programs, and initiatives within the organization.

Leads complex change and transformation programs related to LR/HR.

Provides support, guidance and interpretation to managers and employees on LR issues such as collective agreements, employment contracts, working conditions and employment regulations and laws that govern Ornge .

Coordinates and participates in all aspects of local joint union and management meetings.

Leads collective bargaining including researching trends, surveying stakeholders, preparing proposals/mandate submission with appropriate costing, reviewing wording and language, and recommends changes or clarifications.

Supports the bargaining committee with administrative functions.
Participates in working groups for implementation of new collective agreements and training on new processes.

Supports the broader HR team to ensure compliance with collective agreements, including but not limited to job posting/selection criteria, sick leave/disability management, compensation, accommodations, etc.


Workplace Complaints and Grievances:

Acts as Ornge's representative for assigned client group in administrative tribunals and during other legal proceedings concerning labour relations matters in settling disputes, grievances (at all steps) and the arbitration and mediation of grievances.

Investigates and resolves issues of employee concerns or conflict in an appropriate and timely manner including harassment, human rights, code of conduct, conflict of interest, disciplinary and performance.

Assists with case management of issues referred to arbitration, including but not limited to collection of evidence.

Conducts and supports workplace complaints/issues investigation that have varying levels of complexity and sensitivity and recommends corrective action as required; Ensures detailed and accurate account of investigations within a case management process.

Performance Management and

Employee Development:

Provides guidance to managers, supervisors, and employees on the management of the performance evaluation process, mid-year review, and probationary process.

Provides advice and makes recommendations on performance management cases.
Supports managers and employees in the development of performance improvement plans and performance development plans.
Reviews, analyzes performance ratings, comments, identifies development trends and potential training gaps, recommends action plan to address findings.
Identifies, ensures appropriate and timely follow-up of actions required to ensure their completion of the performance review.

Provides managers with guidance and coaching on performance issues and builds and maintains effective relationships with management and employees.

HR Policies, Procedures and Programs:
Offers guidance on employee policies and procedures, ensuring compliance with employment laws and widespread understanding among stakeholders.

Provides counsel to managers and employees regarding the application and interpretation of HR programs and policies, encompassing various HR domains beyond LR.

Monitors shifts in employment legislation, delivering regular updates to management on emerging trends and best practices.

Contributes to the research, analysis, and review of policies, procedures, and programs related to labor/employee relations, alongside broader HR functions.

Spearheads the development of new tools, procedures, and awareness training sessions, facilitating the dissemination of updated LR/HR policies and programs.

Bachelor's degree in Human Resources Management, Labour Relations or Industrial Relations.
~Experience in consulting with, supporting and influencing senior and executive leadership.
~ Experience in developing and implementing HR policies and procedures.
~ Experience working in a unionized environment with experience in workplace/disciplinary investigations, attendance management, performance management, etc.
~ Experience with collective agreements, employment contracts, and working conditions.

Community connectors
Uplifting in our mission, values, and services
Promoters of diversity
Champions of inclusion and accessibility

If you require a disability accommodation in order to participate in the recruitment process, please contact us at and request the HR Department to provide your contact information.

Accommodation is available under the Human Rights Code and in accordance with the Accessibility for Ontarians with Disabilities Act. Are you ready to pursue a career that has a profound impact on communities across Ontario, Canada?

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