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Eye Care Consultant
1 week ago
Kingston, Ontario
Ready to join a multi-award-winning retailer? As the fastest growing, privately-owned optical retailer, we're on a mission to change lives through better sight.
What you'll do
As the face of Specsavers, you have a vital role introducing what we're all about and that is providing the ultimate in quality eyecare and affordable eyewear for everyone.
We're putting our best foot forward with you to deliver the Specsavers memorable care that over 41 million customers around the world know and receive when they enter a Specsavers.
You will pleasantly exceed your customers' expectations through your shining, caring personality as you guide them through our range of stylish frames and support customers who see themselves through contact lenses for the first time.
- *Internally, we use the title Eyecare Consultant for the Retail Associate position. The job description and responsibilities are the same for both titles._What we're looking for
We're people people, and you are too No experience in optics is necessary but you do have a passion for customer service and a willingness to learn.
We're all about providing you with the support and training you need to become a Specsavers eyecare consultant, while also helping you to develop a range of career skills so you can reach your aspirations.
Here's what will make an exceptional eyecare consultant (retail associate):- A passion for providing superb customer service motivated by uncovering new ways to enhance the optical shopping experience
- You help us stand out by embracing our unique Specsavers Customer Experience model, which means you prioritize driving long term customer relationships over short term results
- You have an ability to work well under pressure while also achieve excellent technical standards, creating and celebrating WOW moments and delivering experiences that transcend customers' expectations
- You have a friendly and outgoing demeanour, while working with customers to provide knowledgeable eyewear suggestions and styling advice
- You are reliable and offer flexibility to work retail hours which may include some late evenings and weekends
- Extended health benefit and employee assistance program, which provides access to services including counselling, family/elder care support, financial assistance, legal services, health coaching, nutritional guidance, stress management, and leadership tools.
- 3 weeks' vacation, 6 sick days (PT and FT), 1 paid volunteer day per year, and your birthday off
- 2 free pairs of glasses annually. Enjoy discounted rates for additional Specsavers products
- Access to our internal app where you can easily connect with other Specsavers' colleagues across the country, share stories, gain rewards, and have easy access to training modules
- Opportunities to advance your career with a professional development plan
In addition to competitive pay, training, and the opportunity to be with us from the start of our exciting Specsavers journey in Canada - you can be at the forefront for new opportunities and career growth as we expand to reach our target of 200 stores in Canada.
Salary:
$18.00-$22.00 per hour
Benefits:
- Dental care
- Extended health care
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Kingston, ON: reliably commute or plan to relocate before starting work (required)
Work Location:
One location
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