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Immigration Client Intake Specialist
1 week ago
Job Duties:
- Evaluate prospective client inquiries and phone calls, analyzing their case and background based on the firm's SOP
- Identify client's needs and describe services that the firm offer
- Collecting prospect's contact information and their background and record to CRM system
- Set appointments for potential clients that meet the criteria with the firm's consultants
- Sending retainer agreements and followup with prospects and address their concern
- Work with marketing department to collaborate on sales and parnership strategies to increase client intake's rate
- Perform clerical tasks as needed
Requirements:
- Proven experience as an immigration client intake specialist 12 years
- Good understanding of client relationship management
- Wellorganized
- Good knowledge of immigration programs
- Language: Fluent in both English AND Mandarin Chinese; French, Cantonese or any other languages or dialects fluency highly appropriated.
Salary:
$18.00-$25.00 per hour
Benefits:
- Dental care
- Extended health care
- Onsite parking
- Vision care
Schedule:
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Toronto, ON: reliably commute or plan to relocate before starting work (preferred)
Experience:
Client Intake: 1 year (preferred)
Work Location:
One location
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