Medical Office Assistant

1 week ago


Vancouver, British Columbia, Canada Vancouver Family Practice Centre Full time
If you are a Medical Office Assistant who wants to work in a fast paced environment and be part of a great team then keep reading

ABOUT US:

We are a multi physician family practice group in Vancouver, BC.



ROLE:
MEDICAL OFFICE ASSISTANT (MOA)

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Please note: Only Canadian citizens, permanent residents or legal residents (valid work permit) will be considered._

DUTIES:

  • Maintains patient records in the electronic medical record (CHR) system
  • Answers inquiries by phone and in person in a helpful, respectful and efficient manner
  • Maintains provider schedules by booking appointments and processing referrals as required
  • Manages prescription renewals according to office protocol
  • Assists patients with patient portal and online registration
  • Scanning patient records and electronically filing accordingly
  • Manages incoming and outgoing electronic faxes and mail
  • Coordinates patient care throughout the clinic; arriving patients, escorting patients to exam room, prepare exam rooms for minor procedures as needed and turning over exam rooms
  • Perform and record result for various lab tests done at the clinic such as urinalysis and occult stool tests, Pregnancy Test, Drug Test Screening
  • Utilize the autoclave to sterilize equipment as required
  • Handles sensitive medical information and follows regulations regarding confidentiality
  • Completes tasks requested by physicians for patient care (calls, messages, forms etc.)
  • Experience with MSP, ICBC, WCB and Uninsured Services billing procedures
  • Processes payments in the EMR and daily reconciliation

SKILLS:

  • A passion for customer service and building customer relationships
  • Knowledge of clinic operations and processes
  • Medical and Clinical Terminology
  • EMR experience
  • Ability to type at least 40WPM
  • Attention to detail and the ability to maintain accuracy
  • Ability to work with Microsoft Office
  • Ability to work in a team environment
  • Great communicator (verbal and in writing)
  • Excellent problems solving skills and the ability to handle patient concerns
  • Selfmotivated with exceptional organizational skills, ability to multitask

EDUCATION:

  • Medical Office Assistant Diploma/Certification.
  • Minimum 2 years of related experience or the equivalent combination of education and experience in a health care environment.
  • Relevant training or experience in the medical field, such as medical office assistant, medical unit clerk, or nursing

JOB TYPE:

Full Time

HOURS:

Varied, depending on clinic needs.

CLINIC HOURS:

  • Mon
  • Thurs 8:30am 7:30pm,
  • Friday 8:30am 5:00pm,
  • Saturday 10:00am 2:00pm (urgent same day appointments)

VANCOUVER FAMILY PRACTICE CENTRE (VFPC) OFFERS:

  • A positive, respectful and safe atmosphere.
  • Engaging new challenges and endless learning possibilities
  • VFPC will provide all the comprehensive training required to ensure your success
  • Salary will relate to your experience. Please feel free to express your expectations.
  • Extended health benefit are available, eligibility will begin after 3 month of continuous employment
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PAY AND COMPENSATION COMMENSURATE WITH QUALIFICATIONS AND EXPERIENCE_

Salary:
$18.50-$24.50 per hour

Benefits:

  • Dental care
  • Extended health care
  • Paid time off

Schedule:

  • 8 hour shift

Application question(s):

  • Did you complete and MOA program at an accredited school?

Experience:

Medical Office Assistant: 2 years (required)

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