Medical Data Analyst

1 week ago

Toronto, Ontario, Canada W2O Group Full time
Working at Real Chemistry and in the healthcare industry isn't just a job for us.

We got into this field for different reasons, but we all stay for the same reason - to uncover insights, make meaningful connections, infuse creativity, and improve the patient experience by transforming healthcare through AI and ideas.


Real Chemistry creates the world around modern therapies with over 2,000 talented professionals, and for the last 20+ years has, carved out its space at the intersection between healthcare, marketing and communications, data & AI, and the people at the heart of it all.

We work with the top 30 pharma and biotech companies and are built for uncommon collaboration—we believe we are best together, bring together experts from a wide range of disciplines collaborate without barriers under a single, unified mission:
to transform what healthcare is to what it should be.

This one-of-a-kind model allows us to work in a way that better reflects how people experience healthcare—all with the intent to transform healthcare from what it is to what it should be.

But we can't do it alone - you in?

Job Summary:
Real Chemistry is looking for a Medical Data Analyst to join our growing team


conversationHEALTH, part of Real Chemistry, leverages SaaS products and consulting in the mission of transforming healthcare from what it is to what it should be.

In powering millions of AI conversations, we are helping pharmaceutical and biotech companies reimagine how they engage healthcare Practitioners, patients, and consumers.

conversationHEALTH was built to drive engagement, help educate, and support health stakeholders, all of which are critical to ensuring successful health outcomes.

Our clients are all Top 30 Pharmaceutical and Biotech companies, and our work is targeted to supporting Enterprise customers globally.


As an integral member of conversationHEALTH, the Medical Data Analyst is part of the Taxonomy Team and collaborates with cross-functional teams across conversationHEALTH to help bridge the gap between medical content and technology.

The core responsibilities for this role requires a high level of detail-oriented work in a wide-range of platforms, and the ability to pivot and adapt to new learnings and environments.

The Medical Data Analyst brings its medical knowledge and understanding of our technology to train virtual agents with the goal of a high natural language understanding (NLU) accuracy.


The Medical Data Analyst also works closely with the Data & Insights Team for analysis of the agent's performance and the enhancement of conversationHealth's taxonomy platform, specifically Master Taxonomy.

This role can be remote in the Toronto area.

What you'll do:

  • Develop product taxonomies (conversationHealth's proprietary information architecture) according to conversation Health's best practices and processes by creating, cleaning, and organizing training data.
  • Support live conversational AI agents' maintenance, ensuring upkeep of product performance, and accuracy via regularly scheduled maintenance cycles.
  • Help shape data models and inspire datadriven decisions within conversationHEALTH to advance analytics strategies.
  • Work collaboratively with internal teams to translate business requirements into project deliverables.
This position is a perfect fit for you if:

  • Our Company values
- _Best Together, Impact-Obsessed, Excellence Expected, Evolve Always_ and
- _Accountability with an "I"_ - really speak to you.
  • You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We're always evolving.
  • You are proactive, driven and resourceful with strong prioritization skills and a desire to dive into the data.
  • You are highly organized selfstarter, able to work independently and under tight deadlines.

What you should have:

  • Bachelor's degree in life sciences, health, pharma, or nursing with 1+ years of professional experience.
  • Past data analytics experience or data analytics certification is preferred, but not required.
  • Strong technical aptitude with the ability to use Google Sheets, MS Office Suite, data visualization tools, etc.
  • Detail oriented with a high standard for excellence.
  • Ability to collaborate and communicate effectively within your team and with crossfunctional teams.
Real Chemistry is proud to be Great Place to Work certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile

here

  • Real Chemistry is currently operating with a flexible, hybrid approach and giving our teams the ability to operate in the way that works best for them at home, in office or a mix.
  • We trust our people to decide what works best for them, working together with their teams and leaders to support our customers and make the world a healthier place. This policy will continue to be evaluated and may change in the future as we seek to ensure our people stay

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