Head Cashier/customer Service

2 weeks ago


Orillia, Ontario, Canada Oakridge Petro Canada Full time

We are looking for a head to oversee the operations of our C-store & Gas on a day-to-day basis, within the policies and guidelines of the brand, ensuring customer satisfaction, team member satisfaction/retention.


RESPONSIBILITIES:

  • Responsible for providing overall leadership in the Store
- recognizing and motivating all team members; coaching and training the team in order to achieve operational excellence.

  • Ensure team maintains the highest possible level of customer service.
  • Provide highest level of customer service when processing transactions on the POS
  • Ensure adherence to all Gas Station operation policies and procedures and perform appropriate followup with team members.
  • Reconciling fuel and cstore inventory counts
  • Cleaning, stocking, and organizing all shelving
  • Assistance with the alcohol portion of the store including LCBO and Beer store ordering
  • Dealing with customer complains and issues as they arise
  • Maintaining and cleaning of washroom facilities as needed

SKILLS & KNOWLEDGE:

  • Good interpersonal, communication, and verbal skills
  • Good organizational/timemanagement skills
  • Demonstrated conflict resolution skills
  • Adaptable, flexible and accepting of diversity
  • Basic business, math and accounting skills
  • Ability to lift up to 20kg

EXPERIENCE/EDUCATION:

  • One to three years work experience in Gas station & C-Store or related industry would be ideal but not required. We are willing to train someone new to the industry.

Job Types:
Full-time, Permanent

Salary:
$20.00 per hour

Benefits:

  • Onsite parking

Day range:

  • Monday to Friday
  • Weekend availability

Flexible Language Requirement:

  • French not required

Shift:

  • 8 hour shift
  • Afternoon shift
  • Evening shift

Work setting:

  • Convenience store
  • Liquor store

Ability to commute/relocate:

  • Orillia, ON L3V 8H2: reliably commute or plan to relocate before starting work (required)

Experience:

  • Customer service: 5 years (preferred)

Shift availability:

  • Night Shift (preferred)

Work Location:
In person
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