Director Project Management

2 weeks ago

Toronto, Ontario, Canada Astound Group Full time
Full Time

ASTOUND is a multi-faceted business whose services include architectural fabrication, brand strategy, and development, retail design and store rollouts, digital engagements, tradeshow booths, branded events, and environments.

ASTOUND's offices span North America, with fabrication facilities that exceed 600,000 square feet. Key office locations include Las Vegas, Portland, and Toronto.

ASTOUND's projects span over 40 countries and their clients are some of the most well-recognized brands across multiple industry sectors including consumer products, sports and entertainment, telecommunications, and technology.

In this role, your primary focus is to drive new and existing client relationships/revenues through the effective delivery of ASTOUND's offerings, working with members of the cross-functional teams and the office's senior leadership to serve as a trusted advisor to the client and an initial conduit into project development and execution.

A passion for building trusted and long-term relationships through the successful delivery of all facets of a project is key to your success.

More specifically, on the day-to-day, the Director Client Partnerships will be given incoming business leads to qualify and manage as well as be expected to use their own network of clients to drive revenue in your assigned portfolio of business.

They assist in managing the account alongside the senior team, and will take the lead in executing all production planning and project deliverables.

Be able to navigate complex projects with a variety of stakeholder groups (client and agency partners)
Build solid, unshakable client relationships and a key contributor to year-over-year account growth
Review creative work-in-progress and provide recommendations for strengthening before client presentations
Lead the development of scopes of work, budgets, staffing plans and schedules for all work, including incremental and new projects (in partnership with Operations)
Manage the profitability of work, be cost-conscious of account handling expenses and alert to opportunities for growth in other project assignments
Works with operations team to lead all internal processes related to project execution such as, but not limited to: booking sessions, work orders, project management requests, show service orders, labor orders, and logistics planning;
Proactively maintains excellent reporting in ASTOUND's CRM system, Salesforce
Work with Accounting to assist in the timely collection of all receivables
Works on internal projects and committees as agreed
A minimum of five (5) years' experience in an agency or experiential marketing background, with a focus on project management and organic client growth
Demonstrable and proven high level of competency in managing projects in experiential marketing, branded environments, and events industry
Confident leading turn-key projects from conception to installation
Possesses excellent and professional relationship management and building skills
Proficient in Microsoft Office Suite software
Salesforce expertise is an asset but not required
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