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Field Supervisor – Contract Locating

3 months ago

Mississauga, Ontario, Canada multiVIEW Full time

Role Description

Reporting to the Operations Manager, the Field Supervisor is responsible for the day-to-day supervision of field staff, including training, quality control, time management, and compliance with all safety and operating procedures. Along with the items below, Field Supervisors are fully competent in all responsibilities and qualifications of the Utility Locator/Damage Prevention positions and will be required to perform utility locate services during peak demand and coverage periods. On-call is a regular component of the role.

Duties & Responsibilities
  1. Day-to-day supervision of field staff
  2. Act as the quality and technical lead – first point of contact for technical escalations
  3. Manage quality in field work and ticket submissions
  4. Be the expert in customer technical requirements, including ticket and mapping rules, and escalations
  5. Regularly perform technician training, both in class and field
  6. Oversee work site and field staff safety, ensuring adherence to all policies, procedures, regulations and quality standards, and completing Health, Safety and Quality Inspections
  7. Will perform regular utility locate services to support workload demand and infield retraining activities with Utility Locators
  8. Assist in the evaluation of prospective and existing field staff
  9. Will complete damage inspections
  10. Ensure suitability and readiness of equipment and vehicles
  11. Other duties as required
Skills & Qualifications

ORCGA Certification in Damage Prevention, Utility Locating, required

3-5 years utility locating experience required (all utility types)

3-5 years supervisory experience preferred

Self-organizing and able to multi-task

Experience dealing directly with customers

Strong communication and team skills

Able to work independently or as part of a team

Clean driving license

Able to work on job sites outside for long periods

Compensation & Benefits

Industry Leading Compensation

Monthly Performance Payment Program

Company Paid Health & Dental Benefits

Defined Profit Sharing Program – Retirement Savings Plan

Family Bursary Program

Employee Welfare Commitment

Training and Advancement Opportunities


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