![Black Ball Ferry Line](https://media.trabajo.org/img/noimg.jpg)
Ticket Agent
2 weeks ago
Our Company
Black Ball Ferry Line operates a daily vehicle and passenger ferry service between downtown Victoria, British Columbia, and Port Angeles in Washington state.
We have operated our vessel, the MV COHO since December 1959, and can carry over 100 vehicles and up to 1,000 passengers per sailing.
Position Summary
The Ticket Agent is responsible for maintaining the highest level of customer service within a demanding work environment. This position works closely with a team of dockhands and other departments to ensure efficient daily operation. The work hours are seasonal and ideal for a post-secondary student. The position is supervised by the Office Manager.
Position Responsibilities
- Issue ferry tickets using the POS (Point of Sales) system
- Process payment in various methods (i.e., cash, debit/credit, and charge account)
- Answer customer calls regarding reservations, travel information, and other inquiries
- Inform and assist customers with customs/border requirements
- Book and manage ferry reservations using online reservation system
- Book and mange commercial vehicle reservations
- Work with dockhands to check in vehicle reservations
- Work and communicate with US/CAN Customs
- Follow instructions from US/CAN Customs under special circumstances
- Provide information on package deals (ferry with accommodation/attraction)
- Book and manage attraction, hotel, and package reservations under the Sales and Marketing's supervision
- Work with the Sales and Marketing team to manage wholesale, industry, and bus bookings
Desired Qualifications
Must be a self-starter and able to work without supervision, while working as a part of the Victoria Operation team.
The position requires excellent verbal communication skills with attention to detail. Knowledge of basic accounting principles and solid math skills are required. Excellent problem-solving skills under demanding environment are required.
Seasonal Work Hours
Winter (Oct - Apr): 8 -16 hours/week *Weekends and Holidays only
Winter Shift Hours: 7:30AM - 4:30PM / 8:30AM - 5:00PM
Spring/Fall (May/Early June/Late September): hours/week
Spring/Fall Shift Hours: 7:30AM - 4:30PM / 8:30AM - 5:00 PM / 4:00PM - 8:00PM
Summer (Late June - Early September): hours/week
Summer Shift Hours: 4:30AM - 12:30PM / 7:30AM - 4:30PM / 12:30PM - 8:30PM
Additional Information
Flexibility to work weekends and early evenings/mornings are required.
Job Types:
Full-time, Part-time, Permanent, Seasonal
Part-time hours: 8-40 per week
Pay:
$22.14 per hour
Schedule:
- 8 hour shift
- Holidays
- Weekend availability
Work Location:
One location
-
Reservations Agent
2 weeks ago
Victoria, British Columbia, Canada Clipper Navigation Inc. (Victoria Clipper, San Juan Clipper) Full timePosition OverviewKey Responsibilities Provide outstanding customer service assisting passengers in person and over the phone with reservations, ticketing, and checkin prior to travel Make reservations for passengers as per their request, including tours, car rentals, hotel packages, special excursions, etc. Provide accurate local knowledge and insider...
-
Guest Experience Agent
2 weeks ago
Victoria, British Columbia, Canada Malahat Sky Walk Corp. Full timeGet ready for a summer to rememberCome and be part of one of BC's most unique and exciting experiences at Malahat SkyWalk Being a member of our team means becoming part of the newest must-do activity on southern Vancouver Island. We spend our days in the treetops, sharing our passion for nature and hosting visitors from all around the world. Come and join...
-
Customer Service Cruise Agent- Shorex Staff
2 weeks ago
Victoria, British Columbia, Canada Intercruises Shoreside & Port Services Full timeAre you available Friday and Saturday evenings (a must) with weekdays available?- Come join the VICTORIA INTERCRUISES TEAM_- PLACE: Ogden Point Cruise Terminal, Pier B Building, 185 Dallas Road, Victoria- DATE :Saturday, March 18th- TIME: 10:00 - 14:00 BRING updated resume. Dress professionally and no children allowed.POSITIONS HIRING- PART TIME/Seasonal -...
-
Dietary Aide, Casual
2 weeks ago
Victoria, British Columbia, Canada Compass Group Full timeYou might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees. You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote...
-
Ticket Agent
4 weeks ago
Victoria, Canada Black Ball Ferry Line Full time**Our Company** Black Ball Ferry Line operates a daily vehicle and passenger ferry service between downtown Victoria, British Columbia, and Port Angeles in Washington state. We have operated our vessel, the MV COHO since December 1959, and can carry over 100 vehicles and up to 1,000 passengers per sailing. **Position Summary** The Ticket Agent is...
-
Customer Service/ticket Agent
2 weeks ago
Victoria, Canada Gray Line Sightseeing Victoria Full time**Job title** Gray Line Sightseeing Victoria Customer Service/Ticket Agent **Reports to** Gray Line Manager/Supervisor **Job Outline** Do you enjoy the outdoors? Do you like talking to and introducing people to our exciting and beautiful city? If so, Gray Line Sightseeing Victoria is the place for you! At The Wilson’s Group of Companies, we believe...
-
Customer Service Sales Agent
4 weeks ago
Victoria, Canada Gray Line Sightseeing Victoria Full time**Job title** Gray Line Sightseeing Victoria Customer Service Sales Agent **Reports to** Gray Line Manager/Supervisor **Job Outline** Do you enjoy the outdoors? Do you like talking to and introducing people to our exciting and beautiful city? If so, Gray Line Sightseeing Victoria is the place for you! At The Wilson’s Group of Companies, we believe in...
-
Guest Service Agent
1 month ago
Victoria, Canada Sandman Hotel Group Full timeProud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...
-
Sales Associate
1 week ago
Victoria, Canada Experience Victoria Full timeExperience Victoria is seeking outgoing and friendly Sales Associates selling tours at our downtown Government St Kiosk. Enjoy a fun outdoor season meeting visitors to our beautiful city, and helping them "Experience Victoria". General responsibilities: - Solicit tour sales from visitor passerbys (commissionable) - Welcome and checkin online bookings,...
-
Customer Service Cruise Shorex Agent
1 week ago
Victoria, Canada Intercruises Shoreside & Port Services Full time**Are you looking for a PART TIME job and available Friday and Saturday evenings (a must) with weekday hours available?** - **Come join the VICTORIA INTERCRUISES TEAM!**_ **Position - Part Time - Shorex Pier Staff** **Recruiting Event - WALK-INS WELCOME** - **Date & Time**:Saturday, March 9th from-10am - 2pm - **Place**: Ogden Point Cruise Terminal, Pier B...
-
Reservations Agent
3 weeks ago
Victoria, Canada Clipper Navigation Inc. (Victoria Clipper, San Juan Clipper) Full time**Position Overview** **Key Responsibilities** - Provide outstanding customer service assisting passengers in person and over the phone with reservations, ticketing, and check-in prior to travel - Make reservations for passengers as per their request, including tours, car rentals, hotel packages, special excursions, etc. - Provide accurate local knowledge...
-
Reservations Agent
2 weeks ago
Victoria, Canada Clipper Navigation Inc. (Victoria Clipper, San Juan Clipper) Full time**Position Overview** **Key Responsibilities** - Provide outstanding customer service assisting passengers in person and over the phone with reservations, ticketing, and check-in prior to travel - Make reservations for passengers as per their request, including tours, car rentals, hotel packages, special excursions, etc. - Provide accurate local knowledge...
-
Guest Experience Agent
6 days ago
Victoria, Canada Malahat Sky Walk Corp. Full time**Get ready for a summer to remember!** Come and be part of one of BC’s most unique and exciting experiences at Malahat SkyWalk! Being a member of our team means becoming part of the newest must-do activity on southern Vancouver Island. We spend our days in the treetops, sharing our passion for nature and hosting visitors from all around the world. Come...
-
Shorex Tour Support Agent
1 week ago
Victoria, Canada Intercruises Shoreside & Port Services Full time**Are you looking for a PART TIME job and available Friday and Saturday evenings (a must) with weekday hours available?** - **Come join the VICTORIA INTERCRUISES TEAM!**_ **Position - SHOREX TOUR SUPPORT/Part Time-Seasonal** **Recruiting Event - WALK-INS WELCOME** - **Date & Time**:Saturday, March 9th from-10am - 2pm - **Place**: Ogden Point Cruise...
-
Shorex Customer Service Cruise Agent
2 months ago
Victoria, Canada Intercruises Shoreside & Port Services Full time**Looking for a FUN PART-TIME Seasonal job? Are you available Friday and Saturday evenings (a must) with weekdays available?** - **Come join the VICTORIA INTERCRUISES TEAM!**_ - **PLACE**: Ogden Point Cruise Terminal, Pier B Building, 185 Dallas Road, Victoria - **DATE **:Saturday, March 18th - **TIME**: 10:00 - 14:00 **BRING- updated resume/ ** Dress...
-
Lifestyle Consultant
3 weeks ago
Victoria, Canada TripArc Full timeCompany Description Founded in 2017, **TripArc** is a privately held software company that powers the top Travel Agencies and Tour Operators in North America. Our expansive and growing network of suppliers enables our clients seamless real time access to a comprehensive range of travel options and services globally with over $750 million worth of...
-
Customer Service Cruise Shorex Agent
2 weeks ago
Victoria, Canada Intercruises Shoreside & Port Services Full time**Are you available Friday and Saturday evenings (a must) with weekdays available?** - **Come join the VICTORIA INTERCRUISES TEAM!**_ - **PLACE**: Ogden Point Cruise Terminal, Pier B Building, 185 Dallas Road, Victoria - **DATE **:Saturday, March 9th - **TIME**: 10am - 2pm - BRING- updated resume. - Dress professionally and no children allowed - Refer a...
-
Customer Service Cruise Agent- Shorex Staff
4 weeks ago
Victoria, Canada Intercruises Shoreside & Port Services Full time**Are you available Friday and Saturday evenings (a must) with weekdays available?** - **Come join the VICTORIA INTERCRUISES TEAM!**_ - **PLACE**: Ogden Point Cruise Terminal, Pier B Building, 185 Dallas Road, Victoria - **DATE **:Saturday, March 18th - **TIME**: 10:00 - 14:00 - BRING- updated resume. - Dress professionally and no children...
-
Dietary Aide, Casual
3 weeks ago
Victoria, Canada Compass Group Full timeYou might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...
-
Night Auditor
3 weeks ago
Victoria, Canada Sandman Hotel Group Full timeFirst impressions count, right? We think so too! The Guest Service Agent-Night Auditor is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our guests. You'll wear many hats-from meeter and greeter to problem-defeater. At Sandman Hotel Group, we recognize this vital role with a competitive compensation...
-
Victoria, Canada Maximus Full timeGeneral information Job Posting Title Customer Service Representative, Service BC Help Desk Date Thursday, May 30, 2024 City Victoria State BC Country Canada Working time Part-time Description & Requirements About Maximus At Maximus, we share an authentic desire to do something meaningful to help others succeed. We apply our deep...
-
Victoria, Canada Maximus Full timeGeneral information Job Posting Title Customer Service Representative, Service BC Help Desk Date Thursday, May 30, 2024 City Victoria State BC Country Canada Working time Part-time Description & Requirements About Maximus At Maximus, we share an authentic desire to do something meaningful to help others succeed. We apply our deep...