Customer Service Clerk

2 weeks ago


Scarborough Village, Ontario, Canada Carbo Medical Supplies Full time

Work Term:
Permanent

  • Work Language: English
  • Hours: 40 hours per week
  • Education: College, CEGEP or other nonuniversity certificate or diploma from a program of 1 year to 2 years
  • Experience: Will train
- or equivalent experience

Work setting:

  • Urban area
  • Retail/wholesale establishment/distribution centre
  • In shop

Tasks:

  • Access and process information
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for refunds and credits
  • Issue receipts and other forms
  • Maintain records and statistics
  • Order office supplies and maintain inventory
  • Perform general office duties
  • Receive payments
  • Sell merchandise
  • Operate computerized inventory record keeping and reordering systems
  • Provide advice about merchandise
  • Conduct sales transactions through Internetbased electronic commerce
  • Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease
  • Prepare sales, rental or leasing contracts and accept cash, cheque, credit card or automatic debit payment
  • Maintain sales records for inventory control
  • Assist in display of merchandise

Computer and technology knowledge:

  • Internet
  • MS Excel
  • MS Outlook
  • MS Windows
  • MS Word
  • Quick Books

Sales experience:

  • Medical equipment and supplies

Security and safety:

  • Basic security clearance

Work conditions and physical capabilities:

  • Attention to detail
  • Fastpaced environment
  • Tight deadlines

Personal suitability:

  • Punctuality
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Dependability

Screening questions:

  • Are you currently legally able to work in Canada?

Financial benefits:

  • Bonus


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