Municipal Enforcement Officer Ii

1 week ago

Edmonton, Alberta, Canada City of Edmonton Full time

Municipal Enforcement Officer II 8 permanent and 6 temporary for up to 11 months and and 2 temporary for up to 18 months

Job Number:

46656
Enhance the livability of the City of Edmonton through a career that's not just about enforcement.

It's about improving the quality of life for the citizens of Edmonton, and being a public ambassador and change agent.

Working with neighbourhoods, citizens and businesses, you will ensure community standards are maintained through the inspection and enforcement of municipal bylaws.

Your success will be measured by your ability to achieve results in a respectful, inclusive and service-minded way.

With a focus on the City of Edmonton's Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, as a Municipal Enforcement Officer you will:

  • Generate compliance and cooperation by educating the public through explanation of bylaws, policies and procedures
  • Educate citizens and promote community stewardship for property standards, licensing bylaws and specialty enforcement initiatives
  • Respond to and process a high volume of complaints
  • Conduct investigations to verify and satisfy appropriate legislative and regulatory provisions
  • Assess the health, safety and quality of citizen life by conducting physical inspections on property conditions, people, places, activities or events
  • Collect and transport evidence
  • Determine appropriate enforcement actions: issue written or verbal warnings, violation or specified penalty tickets, clean up orders or weed notices
  • Prepare files and court briefs; provide evidence in court as required

Qualifications:

  • Completion of a recognized 2 year Diploma related to Police Studies, Security, Criminology, or a related diploma is required
  • A minimum 3 years of strong customer service experience is required
  • A minimum 2 years of diverse bylaw and/or law enforcement experience is required
  • Ability to pass internal training program which includes Officer Safety tactics
  • Knowledge of investigative techniques, bylaws, enforcement powers and authority, court proceedings, and rules of evidence
  • Ability to exercise sound judgment, discretion, professionalism, and diplomacy in dealing with the public
  • Effective inperson conflict resolution and investigative skills; ability to deal effectively with sensitive issues on a continuous basis is required
  • Demonstrated understanding of racism and discrimination as it pertains to enforcement, and how bias can influence behaviour and decisions
  • Must be professional and respectful during confrontational and hostile situations
  • Excellent verbal and written communication skills, including public speaking, report writing, letter composition, stakeholder agency presentations, presentation preparation, and court presentations
  • Ability to manage a high volume workload, effectively organize, prioritize and reprioritize work
  • Valid current Standard First Aid, CPR and AED certificates are required
  • Hire is dependent upon a Police Information Check with Vulnerable Sector Check that is satisfactory to the City of Edmonton
  • Valid Alberta Class 5 driver's licence (or provincial equivalent).
  • Use of personal vehicle required. Must obtain business auto insurance for personal vehicle use on City business
  • Commitments of Safe, Helpful, Accountable, Integrated and Excellent, and foster an environment that encourages others to do the same
  • Demonstrate the key behaviours and attributes of the City's six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator
  • Demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated and Excellent, fostering an environment for others to do the same. For more information on the City's Cultural Commitments, please visit
  • Demonstrate the foundational competencies, key behaviours and attributes of the City's six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker and Creative Innovator. For more information on the City's leadership competencies, please visit

_ Up to 8 permanent full-time, up to 6 temporary full time positions for up to 11 months and 2 temporary full-time for up to 18 months in accordance with Article 18.02 of the Collective Agreement_

Hours of Work: 40 hours per week, or 33.75 hours per week with the earned day off program, Monday - Friday, evenings and weekends as required

The weekly hours of work for this position are currently under review and may change at a future time.

Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance.


Salary:
Temporary at 40 hours per week: $ $ Hourly)

Permanent at 33.75 hours per week: $ $ Hourly)

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