customer service adviser

1 week ago


St Catharines, Ontario, Canada Glen-Merritt Collision Ltd Full time
  • Work Term: Permanent
  • Work Language: English
  • Hours: 42.5 hours per week
  • Education: College/CEGEP
  • Experience: 2 years to less than 3 years
  • Hospitality administration/management, general
  • or equivalent experienceTasks
  • Advise clients on advertising or sales promotion strategies
  • Answer written and oral inquiries
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Perform general office duties
  • Receive paymentsComputer and technology knowledge
  • MS Outlook
  • MS Office
  • ARMSWork conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Tight deadlines
  • Work under pressure
  • Hand-eye co-ordination
  • Physically demanding
  • Repetitive tasksPersonal suitability
  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Initiative
  • Dependability
  • Honesty
  • Quick learnerScreening questions
  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?Health benefits
  • Dental plan
  • Health care plan
  • Vision care benefitsFinancial benefits
  • Life insurance
  • Registered Retirement Savings Plan (RRSP)


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