Program Manager Bc Autism Assessment Network

2 weeks ago

Vancouver, British Columbia, Canada PHSA Full time

Program Manager BC Autism Assessment Network (BCAAN), SunnyHill Care Centre
BC Children's Hospital

Vancouver, BC


The Program Manager is a member of the management team, accountable for the efficient and effective day to day delivery of services within the Program, and fulfills a leadership role within the provincial Network, through management of the population based services.

This position is accountable for managing specific cost centres and personnel related to the Program, and is responsible for performance management and development of Program staff.

The Program Manager works collaboratively with the Program Medical Director and other program leaders, to manage the activities of the population and embody best practice, family centred philosophy, research, education, and quality management.

The Program Manager develops and maintains effective working relationships with counterparts in other health authorities and ministries, and community service providers; as well, with universities and academic institutions to identify opportunities for research collaboration and share information in the drive for best practices.


What you'll do

  • Directs the strategic planning process and coordinates the process of operational planning within the Program and across the Network. Integrates specific goals and objectives into the activities of the clinical services ensuring linkages with individual performance plans, and quality initiatives.
  • Prepares, monitors, and analyzes staffing and operating, and capital budgets for the service delivery cost centres. Allocates and manages available resources within these budgets to ensure the delivery of interprofessional services within the Program
  • Monitors quality outcomes, and assists in the development of methodologies, quality indicators, evidence based outcomes, and accreditation and audit activities in conjunction with the Medical Director and Senior Director, Patient Services, CDRP.
  • Manages the planning and implementation of patient assessments and care across the Network, ensuring that an overall high standard of care is attained and that principles of best practice and family centred care are integral to service delivery activities.
  • Leads Program service development and planning activities through work groups and projects, and monitors progress and outcomes. Initiates, recommends, implements and evaluates objectives, policies and procedures, and standards of practice related to patient and family care
  • Contributes to the identification, planning and evaluation of educational sessions for interprofessional staff throughout the Network
  • Creates an environment of evidencebased practice that encourages participation in research, fosters personal growth, and supports opportunities for teaching and education of students and staff. Recommends opportunities for staff involvement in research.

What you bring

Qualifications

  • A level of education, training, and experience equivalent to a Master's degree in Health Care Administration, Nursing or a healthcare related degree
  • A minimum of seven (7) years related clinical experience, including two (2) years working in a managerial/leadership capacity.

You will have the ability to

  • Strong skills in operations management.
  • Demonstrated ability to lead teams and to promote teamwork.
  • To prioritize and manage multiple tasks and projects.
  • Demonstrated understanding and experience of quality assurance process, operational planning and program development.
  • Demonstrated ability, both written and oral, to communicate effectively with patients, families and staff. Demonstrated problem resolution and critical thinking skills.
  • To relate easily to a variety of people from diverse backgrounds.
  • To be selfdirected and highly motivated.
  • To collaborate effectively within an interdisciplinary care team.
  • To develop and foster a culture of education and research aimed at improving care delivery and patient outcomes.
  • To effectively and efficiently manage human and fiscal resources.
  • Demonstrated basic computer literacy with word processing, spreadsheet and/or database programs and ability to utilize a computerized patient care information system.
  • To perform the duties of the job.
Skills & Knowledge

  • Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission's 94 Calls to Action (2015), In Plain Site Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls calls for justice, and how they intersect across the health care system.
  • Supports team members on their learning journey, ensuring education strategy for team/department to implement Indigenous Cultural Safety at a practical level.
  • Works collaboratively with appropriate Indigenous teams/departments to ensure ICS lens applied holistically.
  • Commitment to upholding the shared responsibility of creating

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