Group Representative

1 week ago

Sudbury, Ontario, Canada Gallagher Full time
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper.
We live a culture defined by The Gallagher Way, our set of shared values and guiding tenets.

A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures.

We are currently looking for a bilingual

Account Representative that has the character and personality to work with a strong team of personable and successful individuals. Poised for aggressive growth, there has never been a better time to be part of the Gallagher Benefits team.

As the

Account Representative, you will support Account Executives and Sales Consultants by delivering exceptional ongoing service to our growing block of mid to large-sized clients in the Quebec region and small to mid-sized clients in Ontario. You will liaise with insurance companies on renewals, market studies and claims adjudication issues.

Key Job Responsibilities

  • Responsible for new business issuance, including review of employee booklets, policy language, all employer/employee information, and plan amendments for accuracy.
  • Assist in the implementation of group plan with the new carrier.
  • Prepare marketing specifications and field enquires from insurance companies regarding market surveys.
  • Assist in resolving claim adjudication problems.
  • Obtain answers to enrolment problems, billing discrepancies and other plan administrative issues.
  • Provide confirmation to the insurance company of the client's acceptance of renewal rates or ASO expenses.
  • Prepare renewal reports and audit financial statements.
  • Provide technical assistance to Account Executives and Sales Consultants, e.g., renewal calculations, quotes for amendments and cost comparisons.

Qualifications:

  • Excellent French and English written and verbal communication skills.
  • GBA or CEBS Designation would be an asset.
  • Strong knowledge of the Microsoft Suite of products (i.e. Outlook, Word and Excel) required.
  • Strong analytical/mathematical skills.
  • Demonstrated problemsolving skills in a team environment.
  • Detailoriented and organized and ability to work with a high degree of accuracy.
  • Ability to work well under pressure with mínimal supervision.
  • Experience with Flex Plans, Unions and ASO/Refund Accounting.
  • Understanding of financing reporting and ability to analyze financial reports.
  • Client Service experience and great customer service skills.
  • Knowledge of Group Benefits or Individual Insurance.

What we can offer you:

Gallagher offers competitive salaries and bonus plans.

We offer benefits, including; medical/dental, life & dependent life, AD & D, pension/group savings plan, employee stock purchase plan, educational expense reimbursement, employee assistance programs, discounted gym membership, opportunity for flexible work hours, paid sick days, personal days, employee education recognition program, employee referral bonus program and more.

We love to have fun and cultivate an enjoyable working environment.

We have an active social club along with a service recognition program which ensures we share and celebrate the successes of our employees along with rewarding our employees for their achievements.

We offer a diverse learning environment that challenges you to build on your strengths and to create new ones. We provide career pathing and advancement opportunities for our hard-working and dedicated employees.

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