Clinical Auditor and Practice Consultant

1 week ago

London, Ontario, Canada Home and Community Care Support Services Full time

Job Description:

Home and Community Care Support Services South West is seeking a
Clinical Auditor and Practice Consultant

Opportunity Summary:


The Clinical Auditor and Practice Consultant provides leadership in Professional Practice within Home and Community Care Support Services (HCCSS) South West.

The role acts as a resource for internal and external health professionals, working collaboratively within the Quality Team and with all HCCSS South West portfolios and system partners (i.e., service provider organizations, health service providers, community support services, primary care, etc.) to ensure that best, leading, and evidence-based practices inform planning and programming within HCCSS South West to enable high quality and safe care and care co-ordination.


This is a permanent full-time opportunity.


Currently operating remotely, with the launch of a "hybrid remote working model" anticipated later in the year, this opportunity is open to the following locations within the South West region: Woodstock, St Thomas, London, Stratford, Seaforth, or Owen Sound.

What will you do?

  • Perform proactive audits on patient records (internally and with Service Providers) to ensure appropriate clinical care, data integrity, and quality standards are met, and make recommendations regarding appropriate corrective action, providing coaching/education to individuals or teams based on findings.
  • Perform reactive audits in response to critical patient safety incidents, college complaints, and performance issues, and make recommendations regarding appropriate corrective action, providing coaching to individuals or teams.
  • In consultation with management staff, determine if issues/challenges related to practice standards require additional training, and/or reporting to respective regulatory colleges as needed.
  • Work in collaboration with managers to support the performance review process for Care Coordination teams as required, including providing assessments and decisions on any required outcome to support improved performance related to professional practice.
  • Work with Home and Community Care leadership to identify clinical practice gaps and trends, and support meaningful program and system improvements.
  • Lead the development of an audit program that will support consistent and appropriate audit of internal and external partners and communicate results.
  • Summarize key finding and trends related to chart audits to present to staff and leadership on areas for improvements and how it relates to HCCSS standards and best practice.
  • Collaborate with HCCSS South West teams and system partners in the identification, discussion, change, and evaluation of practice issues.
  • Help lead, develop, implement, maintain, and continuously improve a professional practice framework for the organization that supports the provision of effective, high quality, and safe care coordination and home care services (delivered directly by HCCSS or through contracted Service Provider organizations).
  • Actively and continually seek out best, leading, and evidencebased practices for implementation within HCCSS South West and/or its system partners.
  • Work closely with HCCSS South West management and Learning & Organizational Development to determine and develop appropriate content to ensure best, leading, and evidencebased practices are built into staff learning and development activities (i.e., orientation, ongoing learning activities, new practices or program introduction, etc.).
  • Promote and model an environment that fosters continuous learning and professional practice for HCCSS South West staff and system partners.
  • Monitor current legislation, professional standards and guidelines, or applicable directives from government funding and professional bodies, for compliance, and collaborate with appropriate individuals and departments to address shortfalls and/or anticipate implications, including addressing appropriate corrective action for staff.
What must you have?

Education:

  • University degree in Nursing.
  • Registration in good standing with the College of Nurses of Ontario.

Experience:

  • Five (5) to seven (7) years' related experience with recent clinical experience within the last two (2) years.

Knowledge:

Technical Skills:

  • Excellent leadership and interpersonal skills with demonstrated ability to foster a supportive work environment and work within interprofessional teams.
  • Able to effectively foster interprofessional education, collaboration, and practice among a diverse team.
  • Demonstrated facilitation, mentoring, change management and leadership abilities.
  • Selfdirected and highly motivated.
What would give you an advantage?

  • Proficiency in French is an asset.
  • Master's Degree in a health discipline and/or education is preferred.
  • Experience with chart auditing preferred.
  • Knowledge of (or experience in) Home and Community Care Practice an asset.

Who we are:
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