Manager, Licensing

2 weeks ago


Markham, Ontario, Canada Allstate Canada Full time

Who is Allstate:


Through our Employee Value Proposition, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.


Role Designation:
Hybrid

Benefits to joining Allstate

Flexible Work Arrangements
Employee discounts (15% on auto and property insurance, plus many other products and services)
Good Office program (receive up to $400 back after purchasing office equipment)
Student Loan Payment Matching Program for Government Student loans
Comprehensive Retirement Savings Program with employer matched contributions
Annual Wellness allowance to support employees with improving health and wellbeing
Personal reflection day
Tuition Reimbursement
Working within the community and giving back


The Manager, Licensing is responsible for leading a team of coordinators to support the delivery, management and oversight of the agent and adjuster licensing program in all regions where Allstate Canada Group conducts business, being Alberta, Ontario, Quebec, Nova Scotia and New Brunswick.

This role reports into the Director, Government Affairs, Environmental and Social Governance & Licensing.

Accountabilities


Develop, deliver, and maintain processes and procedural guidelines to enable the licensing for all agent and adjuster roles requiring licensing in the regions where Allstate Canada Group conducts business, being Alberta, Ontario, Quebec, Nova Scotia and New Brunswick for agents, and Quebec and New Brunswick for adjusters.

Develop and deliver strategies for achieving efficiencies and ensuring compliance in the licensing program
Develop and deliver reporting of tracking and progress to relevant partners and leaders
Arrange services and negotiate contracts with external training vendors and facilitate agent registration
Collaborate with managers to develop options to support agents that are not effectively progressing through the licensing process or to support agents and adjusters to complete ongoing licensing obligation, such as continuing education requirements
Identify regulatory licensing issues and develop solutions to positively influence regional and national business goals and efficiencies
Facilitate and support the resolution of complaints from regional regulators on licensing related matters

Qualifications:

Post secondary education or equivalent work experience
Bilingual in English and French is an asset
Minimum of 2 to 5 years people management experience
Specialized knowledge of the regulations governing licensing in Alberta, Ontario, Quebec, Nova Scotia, and New Brunswick
Excellent presentation skills, including development of decks, pre-read materials, and delivery of presentations including project design, delivery and management experience
Strong advocacy skills both internally and when interacting externally with regulatory authorities; ability to build relationships with regulatory bodies
Strong business acumen with an understanding of the insurance industry and the regulatory licensing regime with analytical and continuous improvement mindset

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.

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