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Business Development Specialist

3 months ago

Vancouver, British Columbia, Canada Eminence Organic Skin Care Full time

Location: 530 West Broadway, Vancouver BC, Canada

Core hours:
Monday to Friday from 8am - 4:30pm PST

We value collaboration, both in-person and remotely.

This position is classified as
Hybrid under our Hybrid Work Program Policy, where this position is required to be onsite 1-2 days per week.


Role Summary

Responsibilities

  • Receive new Spa Partner Applications and begin the review process by conducting research, collaborating with the Outside sales teams, and following up with each applicant
  • Qualify leads: Find out lead information and needs, and explain our expectations regarding licensing (facility and staff), opening orders and minimum order amounts
  • Once lead is qualified, gather contact information, log all lead details in lead tracker, send necessary prospecting packages to the decision maker and forward lead information to the OSR for followup
  • Followup with leads after initial contact to confirm that Information Packages and/or samples were received and that they have been in touch with the OSR.
  • Complete followup with all leads generated from inperson and virtual tradeshows within a 48hour to sixweek period (approx tradeshows and events per year)
  • Attend and support with various inperson and/or tradeshows or networking events throughout the year
  • Research and discover new business opportunities by prospecting and cold calling within assigned geographical territories
  • Qualify and follow up with Spa Partner leads and partner with OSRs to convert to an active new account
  • Manage the tracking of leads and provide accurate, informative, and actionable reports in a timely manner to leaders and OSRs
  • Establish relationships and maintain extraordinary business relations with Spa Partner leads and all external contacts
  • Perform special projects as assigned, which may include extensive research and report writing

Qualifications

  • 34 years of Sales experience
  • 34 years of Customer Service experience
  • 12 years of experience in making outbound calls and prospecting
  • Ability to travel throughout North America 10% of the year (must have appropriate documentation to enable travel freely in Canada and the United States)
  • Esthetic industry and/or previous experience with Eminence product line an asset
  • Proficiency in Microsoft Office programs, Asana (or other project management software) and Zoom, as well as other databases and CRM software
  • Demonstration of responsibility and ownership
  • Excellent communication and presentation skills
  • Ability to take initiative, use independent judgement and problemsolve

Total Rewards

  • Competitive salary, quarterly and annual bonuses based on individual and company goals
  • 100% employerpaid premiums for extended health, health spending account, wellness program, green transportation incentive, various paid timeoff options available from your first day, and product discounts
Focus on professional development, 1:1 meetings with your leader, tuition assistance program and length of service rewards

The Application
Please submit a resume with a cover letter.

Our Company
Eminence Organic Skin Care provides premium products and unparalleled service to leading salons, spas, beauty professionals, and retail customers.

For more than 10 years in a row, skin care professionals have voted Eminence Organic Skin Care as their Favorite Skin Care Line and their favorite company for Product Education.

As a Certified B Corporation, we are looking for Team-members who seek to positively impact lives within our communities, give back through philanthropic endeavours, and make choices to exemplify sustainability and be stewards of the environment.

Eminence Organic Skin Care is proud to be an equal opportunity employer. We are passionate about maintaining an inclusive workplace that encourages and values diversity.

EminenceCareers

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