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Delivery Manager
1 week ago
Salary guidelines:
C$180,000 + bonus (open to all salaries based on experience)As a Delivery Manager / Director, you will work closely with senior leadership and take responsibility for providing exceptional client service, driving overall commercial profitability, and leading a team of talented Salesforce professionals
Responsibilities:
Collaborate with sales and marketing teams to support business development as the subject matter expert.
Oversee the delivery and quality of technical deliverables to ensure exceptional service and customer satisfaction.
Maintain regular contact with client leadership and gather feedback and best practices to improve technical offerings.
Provide coaching, mentorship, and performance management to drive both professional growth and delivery excellence.
Drive commercial success by managing engagement risks and delivering viable project economics.
Experience:
7+ years of experience in complex Salesforce implementation projects, with at least 5 years in a leadership role.
In-depth knowledge of Salesforce platforms, including Sales Cloud, Service Cloud, and CPQ (certifications are highly desirable).Experience with agile and waterfall methodologies and an adaptive approach to project management.
Excellent analytical, influencing, and collaboration skills with the ability to align Salesforce solutions with business objectives.-
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