Air Import Agent

7 days ago

Richmond, British Columbia, Canada Bolloré Logistics Canada Full time
Air Import Agent

Fulltime - Permanent

Richmond, BC, Canada

Bollore Logistics is looking to hire a full-time
Air Import Agent for its team in Richmond, BC

Responsibilities:


To coordinate the activities of the air import department to ensure a quick, courteous and efficient customer experience while maintaining a competitive cost structure for both Bolloré Logistics and our clients.

Keep clients informed of shipment status.

Responsibilities:

  • Receive orders from clients and analyze their needs.
  • Communicate with the different stakeholders to offer superior customer service.
  • Suggest innovative solutions to clients.
  • Communicate, in a timely manner, the relevant information and issues to the immediate supervisor.
  • Open files for shipment and enter data in the operational system according to the ISO standards of the company.
  • Organize the pickup and delivery of freight according to the booking.
  • Coordinate, and book air cargo space, receive bills of lading and follow up with Bolloré Group network to ensure that freight is shipped on the planned date.
  • Prepare and transmit arrival notices and appropriate documents with proof of insurance to clients and customs brokers within the specified deadline.
  • Update shipment files and keep clients and Bolloré Group network updated.
  • Invoice clients, ensuring that all charges for services rendered are included and all costs are applied according to the agreement
  • All other duties as requested by the immediate supervisor.

Qualifications:

  • 23 years of relevant postsecondary education or experience.
  • Ability to provide exceptional customer service to clients
  • Excellent organization skills and be a proactive problem solver
  • Ability to manage own time and priorities workload to meet internal and external expectations
  • Must be proficient in all areas of Microsoft Office Suite
  • Excellent communication skills (written and verbal)
  • Good interpersonal and teamworking skills required
About


The Bolloré Group is one of the 500 largest companies in the world, it now holds strong positions in all its activities around three business lines, Transportation and Logistics, Communication, Electricity Storage and solutions.

Bolloré Transport & Logistics is the result of the union between the Bolloré Group's four traditional businesses.

Bolloré Ports, Bolloré Railways, Bolloré Energy and Bolloré Logistics are four areas of business and expertise that now work collectively to satisfy the needs of global clients.

Bolloré Transport & Logistics makes all of its areas of expertise available to its clients, including construction and operation of port terminals and railway lines, freight forwarding and logistics

Being part of Bolloré Transport & Logistics means engaging with an international and visionary Group. A Group that constantly embarks on new undertakings. A Group that invests and innovates.

Benefits:

  • Casual dress
  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • Paid time off
  • RRSP match
  • Vision care

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Work Location:
Hybrid remote in Richmond, BC

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