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Workday HCM Specialist

3 months ago


Old Toronto, Ontario, Canada Morningstar Credit Ratings, LLC Full time

We are looking for a bright, energetic, and driven individual to serve as a Workday HCM Specialist in our Corporate System team. As a key member of the team, you will support the Workday product roadmap developments, also closely working with Workday team members and Workday end users by understanding business needs, and providing expert-level user support. In addition, you will support the rollout of Workday programs by creating user documentation and providing user training. You will play a critical part in our Workday supporting model. This role is based in Chicago, reporting to the Workday Configuration Owner.

Responsibilities:

Keeping current on new capabilities of Manager & Employee Engagement/Experience technologies, new functionality/features/capabilities of Workday, and market trends of good common practice of Workday user self-service.

Have an in-depth understanding of business processes related to specific areas of Workday, including an understanding of E2E Workday integration points.

Align with global process owners and lead discussions to arrive at decisions/conclusions related to future functionality and creative solutions .

Provide Workday support such as requirements gathering, documentation, testing, and training for day-to-day Workday HCM user self-service processes, including Requisition, Job Application, Hire, Job Changes, Personal Data Changes, Time Off, Time Tracking, Benefits, Resignation, etc.

Work with internal Morningstar teams, including the People & Culture and other Corporate System teams, to influence the Workday product roadmap, understanding and articulating business needs to drive and evaluate/set roadmap priorities.

Work closely with stakeholders and internal Workday team function owners to collaborate on Workday projects and enhancement activities.

Stay updated on current HR/Workday system trends and process best practices. Maintain visibility on Workday Community and local User Groups to keep abreast of new features, product defects, and advocate for desired enhancement. Communicate new incremental features and availability to stakeholders and power users.

Requirements:

A minimum of a bachelor's degree or its equivalent.

At least 2 years of experience providing Workday-specific end-user support.

At least 1 year experience with Workday configuration.

Experience across various Workday self-service processes, including Requisition, Job Application, Hire, Job Changes, Personal Data Changes, Time Off, Time Tracking, Benefits, Resignation, etc.

Good knowledge and experience for Workday integrations as a plus, including Workday integration systems, EIBs, core connectors, business process automations, etc.

Good understanding with Workday core functionality, including Security, Reporting, Integrations, Business Processes.

Good understanding of HR business functionalities, especially from manager and employee self-service perspective.

Agile and user centric thinking on product development. Capable of hosting process design workshops, demonstration, and end user training on Workday product.

Familiarity with the agile development process.

Strong interpersonal skills and customer service skills, including written and verbal communication.

Process-oriented, and experience with process improvement initiatives (LEAN a plus).

Morningstar is an equal opportunity employer.

001_MstarInc Morningstar Inc. Legal Entity

The Role

We are looking for a bright, energetic, and driven individual to serve as a Workday HCM Specialist in our Corporate System team. As a key member of the team, you will support the Workday product roadmap developments, also closely working with Workday team members and Workday end users by understanding business needs, and providing expert-level user support. In addition, you will support the rollout of Workday programs by creating user documentation and providing user training. You will play a critical part in our Workday supporting model. This role is based in Chicago, reporting to the Workday Configuration Owner.

Responsibilities:

  • Keeping current on new capabilities of Manager & Employee Engagement/Experience technologies, new functionality/features/capabilities of Workday, and market trends of good common practice of Workday user self-service.
  • Have an in-depth understanding of business processes related to specific areas of Workday, including an understanding of E2E Workday integration points.
  • Align with global process owners and lead discussions to arrive at decisions/conclusions related to future functionality and creative solutions .
  • Provide Workday support such as requirements gathering, documentation, testing, and training for day-to-day Workday HCM user self-service processes, including Requisition, Job Application, Hire, Job Changes, Personal Data Changes, Time Off, Time Tracking, Benefits, Resignation, etc.
  • Work with internal Morningstar teams, including the People & Culture and other Corporate System teams, to influence the Workday product roadmap, understanding and articulating business needs to drive and evaluate/set roadmap priorities.
  • Work closely with stakeholders and internal Workday team function owners to collaborate on Workday projects and enhancement activities.
  • Stay updated on current HR/Workday system trends and process best practices. Maintain visibility on Workday Community and local User Groups to keep abreast of new features, product defects, and advocate for desired enhancement. Communicate new incremental features and availability to stakeholders and power users.

Requirements:

  • A minimum of a bachelor's degree or its equivalent.
  • At least 2 years of experience providing Workday-specific end-user support.
  • At least 1 year experience with Workday configuration.
  • Experience across various Workday self-service processes, including Requisition, Job Application, Hire, Job Changes, Personal Data Changes, Time Off, Time Tracking, Benefits, Resignation, etc.
  • Good knowledge and experience for Workday integrations as a plus, including Workday integration systems, EIBs, core connectors, business process automations, etc.
  • Good understanding with Workday core functionality, including Security, Reporting, Integrations, Business Processes.
  • Good understanding of HR business functionalities, especially from manager and employee self-service perspective.
  • Agile and user centric thinking on product development. Capable of hosting process design workshops, demonstration, and end user training on Workday product.
  • Good project management skills/experience.
  • Familiarity with the agile development process.
  • Strong interpersonal skills and customer service skills, including written and verbal communication.
  • Process-oriented, and experience with process improvement initiatives (LEAN a plus).

Morningstar is an equal opportunity employer.

001_MstarInc Morningstar Inc. Legal Entity

Morningstar's hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week. We've found that we're at our best when we're purposely together on a regular basis, at least three days each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.

About Us

How to Apply for a Job at Morningstar

Step 1

When you find a position you're interested in, click the 'Apply' button. Please fill out this form completely, attaching your resume and cover letter in the approved format. Read the job requirements carefully and make sure to attach writing or design samples as required. Applicants must submit their resume and other information through our corporate website to be considered for a job at Morningstar. No phone calls, please.

Step 2

You will receive an email notification to confirm that we've received your application.

Step 3

If you are called in for an interview, a representative from Morningstar will contact you to set up a date, time, and location. Be prepared for a rigorous interview process. To make sure you're a good fit for Morningstar and we're a good fit for you, we'll schedule time for you to meet with multiple staff members at all levels of the company. Expect to return for multiple interviews as part of the process. A representative from Morningstar will contact you with the results of your interview—either with a job offer or to let you know our plans for the position.

Applicants With Disabilities Who Need Accommodation

Morningstar is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call or email and let us know the nature of your request and your contact information.

Please note:

  • We only accept calls from applicants who need accommodation related to a disability. Please, no calls with unrelated questions or requests.
  • Please be sure to include the title and location of the open position you're interested in when you leave a message.

US Applicants: Morningstar is an E-Verify program participant.

Morningstar is strongly committed to creating and preserving equal opportunity for all employees and applicants. We make all employment decisions—including recruitment, hiring, compensation, training, promotion, transfer, discipline, termination, and other personnel matters—without regard to race, color, ancestry, religion, sex, national origin, age, disability, protected veteran status, marital status, sexual orientation, genetic information, citizenship, gender identity and expression, parental status, or other legally protected characteristics or conduct.

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