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Custom Service Specialist
2 weeks ago
Assist in the daily operation management of the Amazon e-commerce platform, including product listing, inventory management, and order processing;
Use Excel for data analysis to optimize product listings and sales strategies, improving product rankings and sales volume;
Monitor and analyze market trends to support product development and promotional activities;
Manage and optimize product advertisements to enhance effectiveness and ROI;
Coordinate with suppliers and logistics companies to ensure sufficient inventory and efficient transportation;
Handle customer inquiries and complaints, providing excellent customer service;
Regularly prepare sales and operations reports to support team meetings;
Complete other related tasks assigned by the company and superiors.
Job Requirements
Fluent in Chinese and English, with good bilingual communication skills;
Proficient in Excel, capable of complex data analysis and report creation;
Positive work attitude, meticulous, strong sense of responsibility, and team spirit;
Good communication and coordination skills, able to work effectively in a multitasking environment;
Bachelor's degree or higher, preferably in marketing, business analysis, or related fields;
Experience in e-commerce platform operations preferred, but open to talented newcomers;
Problem-solving ability, able to maintain composure in a fast-paced work environment.
We Offer
Competitive salary and benefits; Excellent career development opportunities, including training and promotion opportunities; Collaborative work environment with experienced colleagues.
Application Method
Salary:
$18.00-$20.00 per hour
Expected hours: 40 per week
Benefits:
- Dental care
- Extended health care
- Paid time off
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Commission pay
Education:
- Bachelor's Degree (preferred)
Language:
- Mandarin (preferred)
Work Location:
In person
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