Custom Service Specialist

2 weeks ago


Mississauga, Ontario, Canada Greenlife Inc. Full time
Job Responsibilities

Assist in the daily operation management of the Amazon e-commerce platform, including product listing, inventory management, and order processing;
Use Excel for data analysis to optimize product listings and sales strategies, improving product rankings and sales volume;
Monitor and analyze market trends to support product development and promotional activities;
Manage and optimize product advertisements to enhance effectiveness and ROI;
Coordinate with suppliers and logistics companies to ensure sufficient inventory and efficient transportation;
Handle customer inquiries and complaints, providing excellent customer service;
Regularly prepare sales and operations reports to support team meetings;
Complete other related tasks assigned by the company and superiors.

Job Requirements

Fluent in Chinese and English, with good bilingual communication skills;
Proficient in Excel, capable of complex data analysis and report creation;
Positive work attitude, meticulous, strong sense of responsibility, and team spirit;
Good communication and coordination skills, able to work effectively in a multitasking environment;
Bachelor's degree or higher, preferably in marketing, business analysis, or related fields;
Experience in e-commerce platform operations preferred, but open to talented newcomers;
Problem-solving ability, able to maintain composure in a fast-paced work environment.

We Offer

Competitive salary and benefits; Excellent career development opportunities, including training and promotion opportunities; Collaborative work environment with experienced colleagues.

Application Method

Salary:
$18.00-$20.00 per hour

Expected hours: 40 per week

Benefits:

  • Dental care
  • Extended health care
  • Paid time off

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Monday to Friday

Supplemental pay types:

  • Commission pay

Education:

  • Bachelor's Degree (preferred)

Language:

  • Mandarin (preferred)

Work Location:
In person

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