Sales Operations Specialist

7 days ago


Toronto, Ontario, Canada OTT Financial Group Full time
OTT Financial Group is the parent organization of a group of financial services and investment companies.

We leverage cutting-edge fintech innovations to bring excellent financial advice and best-in-class wealth management to our customers and business partners.

Empowering 5,000+ merchants and hundreds of thousands of individual clients across Canada, we are the home to a wealth of expertise in forex and securities trading, mobile and cross-border payment, and investment fund management.

We are ambitious, results-focused, and forward-looking.

At OTT, you'll get numerous opportunities to learn and grow, alongside a cohort of talented people from diverse backgrounds and industries.

Tackling business challenges in a collaborative and innovative environment, you'll be encouraged to be your best self and make a meaningful impact.

We are looking for a
Sales Operations Specialist (Mandarin speaking) to support our business growth in Toronto. This is a full-time position.

What's in it for you:

  • Competitive salary
  • Extended Health, Dental, and Vision Benefits
  • Life and Disability Insurance
  • Performance Bonus
  • Vacation Leave, Parental Leave and Family Medical Leave
  • Centrally located modern and spacious offices close to Eglinton and Leslie
  • Free use of onsite Gym and Sports Facilities, and regular Company Social Events
  • Learning and Professional Development Support
  • A chance to work in a dynamic, collaborative, progressive and high performing team
  • Community involvement through the annual Terry Fox Run
  • Tremendous opportunities for Growth and Development

How you will contribute:

  • Assist Business Development Team to complete information gathering and boarding process
  • Provide assistance to frontline sales during communication with internal departments on merchants' complaints and issues
  • Maintain boarding access to multiple partner acquirers' portals
  • Assist solving credential issues with partner acquirers' contact persons
  • Help develop and update gotomarket sales materials
  • Maintain multiple sales pipelines and perform analysis
  • Perform regular analysis on new merchants, existing merchants and VAS merchants

What you bring to the table:

  • Min of 1-2 years experience in sales operations support, preferably in the payments industry
  • Excellent phone communication skills, interpersonal skills, presentation, and training skills
  • Strong English and Mandarin communications skills, comfortable with both marketing and technical writeup
  • Analytical skills to interpret data to sound improvement plans to help streamline sales/customer on
- boarding processes

  • Strong understanding of sales process
  • Computer proficient and good Excel skills

Schedule:

  • 8 hour shift
  • Monday to Friday

Application question(s):

  • Are you willing to work at our Leslie Street head office?

Experience:

- payments industry: 1 year (required)

Language:

  • English & Mandarin (required)

Work Location:
One location

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