Mutuel Teller-hei

1 week ago

Vancouver, British Columbia, Canada Great Canadian Full time

Position Summary

Under the direct supervision of the Mutuel Manager, this position will be responsible for selling tickets and receiving payments, balancing your window at the end of each shift and verifying all cash received and answering and assisting guests with any questions or concerns they may have.

This position requires flexibility for scheduling including evenings, graveyards, holidays, and weekend shifts. Ensures adherence to the Company
- s policies and p rocedures, motivates and leads by example and supports Great Canadian
- s learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities

  • Sell programs and fo rms at designated points of sale; perform related duties (including but not limited to: accounting/reconciliation of assigned monies and inventory)
  • Deliver and run assigned programs
  • Deliver floats, skims, deposits and/or other a ssigned monies to the Money Room, Admissions offices and/or points of sale
  • Balance window at the end of each shift
  • Verify all cash received
  • Answer guests questions, and provide information on procedures or policies
  • A ssist guests by providing information and resolving their concerns
  • Ensures compliance with licensing laws, health and safety and other statutory regulations
  • Performs other duties as assigned or directed

Educati on and Qualifications

  • High School diploma or equivalent
  • Knowledge of Horse Racing an asset
  • Minimum 1 year cash handling experience
  • Ability to successfully obtain a Gaming License
  • Ability to maintain a hi gh level of accuracy, excellent attention to detail
  • Strong customer service, interpersonal, and communication skills, including good oral and written English, excellent computer skills and data entry experience an asset.
  • Abilit y to multitask and to work effectively with mínimal supervision

Work Environment Considerations

  • Regular office and racetrack environment, sitting or standing for long periods of time, high volume cashhandl ing, nontraditional work hours

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