Customer Service Representative

2 weeks ago


Oshawa, Ontario, Canada Velcan Forest Products Full time
We are looking to fill and full time permanent position for a Data Entry Clerk at Velcan Forest Products

Duties

  • Answer phone calls and assisting customers
  • Barcode/File/Record Orders and Supporting Documents
  • Daily Scanning and file transferring
  • Navigate various vendor website portals for information to process orders
  • Transfer data from paper formats into computer files or database systems using keyboards or optical scanners
  • Type in data provided directly from customers
  • Verify data by comparing it to sourced documents
  • Update existing data
  • Retrieve data from the database or electronic files as requested
  • Sort and organize paperwork after entering data
  • Assist Other Area's as needed
Skill and Requirements

  • Fast typing skills
  • Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)
  • Working knowledge of office equipment and computers
  • Good understanding of English both oral and written as well as customer service skills
  • Great attention to detail
  • High school degree or equivalent
  • Must have own transportation
  • Public transit is available

Job Types:
Full-time, Permanent

Salary:
$16.00-$20.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • Paid time off
  • RRSP match

Flexible Language Requirement:

  • French not required

Schedule:

  • 10 hour shift

Supplemental pay types:

  • Overtime pay

Work Location:
In person

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