![St. Lawrence College](https://media.trabajo.org/img/noimg.jpg)
Student Services Representative
2 weeks ago
Job ID:
SUPP-PT-23/24-091
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Location:
Kingston
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Deadline:
July 10, 2023
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Job Type:
Support
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Start Date:
Immediately
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End Date:
August 31, 2023 (with possibility of extension)
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Department:
Student Success
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Positions:
1
:
Qualifications:
Education and Experience:
A minimum of a one-year certificate in Office Administration, Business, or equivalent.
A minimum of two years of experience in a computerized office environment, utilizing exceptional customer service skills, professional behaviour and problem-solving abilities.
Other Required Qualifications:
- Ability to assess needs against established policies, procedures and College protocols
- Superior customer service skills, excellent telephone techniques
- Empathetic and friendly; ability to deal with difficult customers on frontline
- Ability to handle and reconcile cash and operate automated office equipment
- Excellent organizational, communication and interpersonal skills
- Problem solver with ability to multitask, and work under pressure
- Demonstrate good judgment, professional conduct and integrity of performance with absolute respect for confidentiality
- Tactful and diplomatic
- Team player
Physical/Work Environment Essential Requirements:
The successful incumbent must have the ability to report to the work location and work temporarily from a remote location with reliable internet access, as approved by the College and in accordance with the college's Telework Policy.
Salary & Terms:
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Support Group:
Pay Band D
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Hours per week:
35
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Start Rate:
$24.62/hour
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Posted Date:
July 4, 2023
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Closing
Date:
July 10, 2023
**THIS IS A TERM BARGAINING UNIT POSITION
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