Customer Experience Associate

1 week ago

Winkler, Manitoba, Canada Scotiabank Full time

Customer Experience Associate - Southland Mall, Winkler, Manitoba (22.5 Hours / Week) Customer Experience Associate - Southland Mall, Winkler, Manitoba (22.5 hours / week) Requisition ID: # Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer's journey by: -Taking a proactive approach to discovering our customer's needs and listening to understand what they are asking for
-Processing day to day transactions
-Nurturing rich, long-standing relationships
-Contributing to the Branch's targets by identifying and fulfilling simple sales opportunities
-Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs Is this role right for you? In this role you will: -Build strong customer relationships and deliver excellent customer service
-Uncover and solve customers' needs
-Explain complicated concepts simply
-Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
-Demonstrate an eagerness to learn and determination to succeed Do you have the skills that will enable you to succeed in this role? – We'd love to work with you if you: -Have proven customer service skills through work or community involvement
-Are willing to assist in a professional, friendly and efficient manner
-Are available to work a flexible schedule
-Are comfortable in simple sales situations
-Have strong technical skills and the ability to promote digital and self-service banking options to our customers What's in it for you?-The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
-A rewarding career path with diverse opportunities for professional development
-Internal training to support your career growth and enhance your skills
-An organization committed to making a difference in our communities – for you and our customers
-You can expect to be recognized and rewarded for high-performance. You'll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
-A competitive compensation and benefits package

Location(s): Canada : Manitoba : Winkler
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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Data collected and processed: Browsing and interaction data, IP addresses, Users' profiles, Privacy choices, Probabilistic identifiers, Non-precise location data, Device identifiers

Data collected and processed: Precise location data, Browsing and interaction data, IP addresses, Authentication-derived identifiers, Privacy choices, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: Precise location data, IP addresses, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: User-provided data, Browsing and interaction data, IP addresses, Users' profiles, Authentication-derived identifiers, Privacy choices, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: Precise location data, Browsing and interaction data, IP addresses, Privacy choices, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: Browsing and interaction data, IP addresses, Users' profiles, Privacy choices, Device characteristics, Non-precise location data

Data collected and processed: IP addresses, Users' profiles, Authentication-derived identifiers, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: Browsing and interaction data, IP addresses, Users' profiles, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: Precise location data, Browsing and interaction data, IP addresses, Users' profiles, Authentication-derived identifiers, Privacy choices, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: Browsing and interaction data, IP addresses, Privacy choices, Device characteristics

Data collected and processed: Browsing and interaction data, IP addresses, Users' profiles, Privacy choices, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: Precise location data, Browsing and interaction data, IP addresses, Users' profiles, Privacy choices, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: User-provided data, Browsing and interaction data, IP addresses, Probabilistic identifiers, Non-precise location data, Device identifiers

Data collected and processed: Precise location data, Browsing and interaction data, IP addresses, Users' profiles, Authentication-derived identifiers, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: IP addresses, Users' profiles, Privacy choices, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: Browsing and interaction data, IP addresses, Privacy choices, Probabilistic identifiers, Device characteristics, Non-precise location data

Data collected and processed: Precise location data, User-provided data, Browsing and interaction data, IP addresses, Users' profiles, Privacy choices, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: User-provided data, Browsing and interaction data, IP addresses, Users' profiles, Authentication-derived identifiers, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: Precise location data, IP addresses, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: Browsing and interaction data, IP addresses, Device characteristics, Non-precise location data

Data collected and processed: Browsing and interaction data, IP addresses, Users' profiles, Authentication-derived identifiers, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: Browsing and interaction data, IP addresses, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: Precise location data, User-provided data, Browsing and interaction data, IP addresses, Users' profiles, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: Precise location data, User-provided data, Browsing and interaction data, IP addresses, Users' profiles, Authentication-derived identifiers, Privacy choices, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: Browsing and interaction data, Device characteristics, Non-precise location data

Data collected and processed: Precise location data, IP addresses, Device identifiers

Data collected and processed: User-provided data, Browsing and interaction data, IP addresses, Authentication-derived identifiers, Privacy choices, Probabilistic identifiers, Device characteristics, Device identifiers

Data collected and processed: Browsing and interaction data, IP addresses, Users' profiles, Authentication-derived identifiers, Privacy choices, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: IP addresses, Device characteristics, Device identifiers

Data collected and processed: Precise location data, User-provided data, Browsing and interaction data, IP addresses, Users' profiles, Authentication-derived identifiers, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: Browsing and interaction data, IP addresses, Privacy choices, Device identifiers

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Data collected and processed: Browsing and interaction data, IP addresses, Authentication-derived identifiers, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: Precise location data, IP addresses, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: Precise location data, Browsing and interaction data, IP addresses, Users' profiles, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: Browsing and interaction data, IP addresses, Privacy choices, Probabilistic identifiers, Device characteristics, Non-precise location data

Data collected and processed: User-provided data, Browsing and interaction data, IP addresses, Authentication-derived identifiers, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: User-provided data, Browsing and interaction data, IP addresses, Users' profiles, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: User-provided data, Browsing and interaction data, IP addresses, Users' profiles, Privacy choices, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: Browsing and interaction data, IP addresses, Users' profiles, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: Browsing and interaction data, IP addresses, Privacy choices, Non-precise location data

Data collected and processed: User-provided data, IP addresses, Users' profiles, Privacy choices, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: Browsing and interaction data, IP addresses, Users' profiles, Authentication-derived identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: Browsing and interaction data, IP addresses, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: Device identifiers

Data collected and processed: Users' profiles

Data collected and processed: User-provided data, Browsing and interaction data, IP addresses, Privacy choices, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: Browsing and interaction data, IP addresses, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: IP addresses

Data collected and processed: IP addresses, Authentication-derived identifiers, Privacy choices, Device identifiers

Data collected and processed: IP addresses, Privacy choices, Device characteristics, Non-precise location data

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Data collected and processed: Browsing and interaction data, IP addresses, Privacy choices, Device characteristics, Non-precise location data

Data collected and processed: Browsing and interaction data, IP addresses, Authentication-derived identifiers, Privacy choices, Device characteristics, Non-precise location data

Data collected and processed: Precise location data, Browsing and interaction data, IP addresses, Users' profiles, Privacy choices, Non-precise location data, Device identifiers

Data collected and processed: Non-precise location data

Data collected and processed: Precise location data, User-provided data, Browsing and interaction data, IP addresses, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: Browsing and interaction data, IP addresses, Device characteristics, Non-precise location data

Data collected and processed: Browsing and interaction data, IP addresses, Authentication-derived identifiers, Privacy choices, Device characteristics, Device identifiers

Data collected and processed: Precise location data, IP addresses, Device characteristics, Device identifiers

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Data collected and processed: Browsing and interaction data, Users' profiles, Privacy choices, Device characteristics, Device identifiers

Data collected and processed: Browsing and interaction data, IP addresses, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: Browsing and interaction data, IP addresses, Privacy choices, Device characteristics, Device identifiers

Data collected and processed: Browsing and interaction data, IP addresses, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: Device characteristics

Data collected and processed: IP addresses, Non-precise location data

Data collected and processed: IP addresses, Device characteristics

Data collected and processed: IP addresses, Device identifiers

Data collected and processed: Precise location data, Browsing and interaction data, IP addresses, Users' profiles, Authentication-derived identifiers, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: IP addresses, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: Device characteristics

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Data collected and processed: Device characteristics

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Data collected and processed: User-provided data, Browsing and interaction data, IP addresses, Users' profiles, Privacy choices, Device identifiers

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Data collected and processed: User-provided data, Browsing and interaction data, IP addresses, Privacy choices, Device characteristics, Non-precise location data

Data collected and processed: Browsing and interaction data, IP addresses, Users' profiles, Probabilistic identifiers, Device characteristics, Device identifiers

Data collected and processed: Browsing and interaction data, IP addresses, Privacy choices, Device characteristics, Device identifiers

Data collected and processed: IP addresses, Users' profiles, Privacy choices, Non-precise location data, Device identifiers

Data collected and processed: Browsing and interaction data, IP addresses, Probabilistic identifiers, Device characteristics, Device identifiers

Data collected and processed: IP addresses, Non-precise location data

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Data collected and processed: Browsing and interaction data, IP addresses, Authentication-derived identifiers, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed: Device identifiers

Data collected and processed: Browsing and interaction data, IP addresses, Privacy choices, Device characteristics, Device identifiers

Data collected and processed: IP addresses, Privacy choices, Device characteristics

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Customer Experience Associate