Admin Assistant Physician Ent Clinic

1 week ago

Toronto, Ontario, Canada Unity Health Toronto Full time

The Administrative Assistant formally reports to the Clinical Leader Manager (CLM) while providing day-to-day clinical and administrative support to a physician.

The Administrative Assistant coordinates daily activities of the physician's office/clinic and ensures smooth functioning of the physician's practice, while providing a professional and caring patient experience.


DUTIES & RESPONSIBILITIES:
Some combination of the following based on the priorities of the practice:

  • Scheduling patient appointments and managing operating room schedule to optimize efficiency
  • Answering and making phone calls regarding appointments, patient inquiries and OR/clinic schedules.
  • Preparing and distributing surgical documents and communicating with perioperative staff
  • Registering patient visits
  • Creating and maintaining an efficient filing system for active, pending and processed referrals and patient reports
  • Maintaining an updated database of appointments, diagnoses and disposition decisions
  • Accurate handling and reconciliation of OHIP billing
  • Management of nonOHIP procedures and services, communication with WSIB and various insurance providers, and preparation of supplemental materials as required
  • Liaising with other departments
  • Other duties as assigned

QUALIFICATIONS:

  • Graduate of a recognized Medical Administration program, or equivalent experience
  • Successful completion of a Medical Terminology certificate
  • Proficient computer skills with advanced knowledge of MS Word, Outlook, Excel.
  • Excellent interpersonal and communication skills, with an ability to clarify priorities amongst CLM and physician
  • Professional and consistent customer service skills
  • Excellent organizational, time management, communication (verbal/written), interpersonal and problemsolving skills.
  • Demonstrated ability to prioritize tasks and work independently in a demanding work environment.
  • Must be able to maintain patient privacy and confidentiality

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