Business Analyst

2 weeks ago

Mississauga, Ontario, Canada SOTI Inc. North America Full time
learning new things, working with the latest technologies and making a difference in the world. Support and align efforts to meet customer and business needs.

Manage customer relationships and expectations by developing a communication process to keep others up to date on project results.

utilize formal and informal written communication methods (for example, emails, newsletters, PowerPoint presentations, executive updates, task lists, and updates) to communicate updates and findings; and facilitate project meetings and presentations to all types of diverse audiences (for example, senior management, Customers, technical staff)

Lead or participate in multiple projects by completing and updating project documentation; managing project scope; ensuring efficient and on-time delivery of project tasks and milestones; articulating ideas and viewpoints to senior management, peers, and others; identifying and initiating projects; Identify, create and facilitate process design changes by conducting business and systems process analysis and design at a complex level; focusing on quality improvement and data management; ensuring data is reliable and valid; and partnering with internal and external customers to ensure systems provided meet the long-term business strategies.

Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; Provide project-level analysis - producing required project analysis documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan)
Elicit and clearly document business and systems requirements.
Assess business process and system inefficiencies.
Demonstrated fluency in business processes and process differentiation.
Ability to analyze and synthesize business requirements, including recognizing patterns and conceptualizing processes.

Serve as a liaison between Operations and IT to assist or gather business requirements needed for system modifications, enhancement, and implementations.

Assist with and test implementation for all payer and vendor relationships to ensure data transfer collection, quality, and reporting relationships are working appropriately down to the market level to ensure market team member and provider experience is appropriate.

Create and maintain issue logs, meeting minutes, meeting schedules, project summaries, and updates.

Create and maintain project schedules by developing project plans and specifications, estimating time and resources, monitoring milestone completion, tracking all phases of the project lifecycle, providing timely reporting of issues that impact project progress, coordinating actions, and resolving conflicts.

Meet with the project team regularly to review project deliverables and deadlines.
Develop and execute test plans.
2-3 years of progressive experience working in project management or business analyst role
~ Must have experience working on large-scale projects as well as handling day-to-day operational requests from the business.
~ Strong project management, ability to successfully manage multiple tasks at any given point, strong relationship-building skills & communication skills.
~ Understanding of Indices, fundamentals, and analytical data, returns level data, etc.
~ Data analysis - Must have proficiency with SQL, Microsoft Excel
~ We are committed to providing accessible employment practices that are in compliance with the requirements under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please notify People & Culture at

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