Bilingual Compensation Operations Administrator
1 week ago
Job Summary
What is the opportunity?
The Compensation Administrator will provide day-to-day support to 3rd Party Supplier as it relates to the administration of compensation payments to include adherence to Service Level Agreements, audits, service escalation, Process and Procedure documentation.
What will you do?
- Act as liaison to 3rd Party Vendors/Suppliers and internal RBCI partners to resolve complex service inquiries and provide training and support as neede
- Research and resolve escalated service issues related to compensation payments and advisor/client maintenance.
- Manually calculate and process compensation adjustments required to support correction of payments, escalations, nonstandard agreements and government regulated payments
- Create, manage and/or update spreadsheets utilized to support payments or tracking of manual adjustments and/or processes required to support management of business operation
- Participate in the development, implementation, and maintenance (review) of processes and procedures
- Complete quality or peer review of compensation calculations and/or payment files etc., as required
What will you need to succeed?
- Must be fluently bilingual in both French and English, written and spoken
- Excellent organizational skills and the ability to prioritize multiple tasks
- Excellent communication skills (verbal/written)
- Excellent numerical, analytical skills
- Advanced working knowledge and experience using Excel
- Ability to quickly adapt to change
- Ability to work well within a team in a complex matrix organization
Special Conditions
Please note you must be fluently bilingual in
both English and French to apply. Only applicants fluent in both languages will be considered for this position.
What's in it for you?
- A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans
- Competitive pay and highearning potential
- All the tools, training, and team support you need to grow your career
- Flexible work/life balance options
- Sophisticated RBCI software tools to boost your productivity
Job Skills
Adaptability, Communication, Compensation Management, Customer Service, Data Gathering Analysis, Decision Making, Detail-Oriented, Incentive Programs, Long Term Planning, Operational Delivery, Organizing, Prioritization, Time Management
Additional Job Details
Address:
MEADOWVALE BUSINESS PARK, 6880
FINANCIAL DR:
MISSISSAUGA
City:
MISSISSAUGA
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
INSURANCE
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
Application Deadline:
Inclusion
and Equal Opportunity Employment
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