![Pacston Technology Group Inc.](https://media.trabajo.org/img/noimg.jpg)
Client Success Specialist
2 weeks ago
Job Duties and Responsibilities:
- Learn the Case Management System used by the company to be able to communicate effectively with incoming inquiries
- Learn to identify clients' needs in order to recommend the appropriate service or direct them to the relevant team
- Provide accurate, valid and complete information by using the right tools/methods
- Be able to process forms, applicants, or requests
Required Qualifications:
- Excellent customer service and communication skills
- Strong attention to detail
- Excellent communication and presentation skills
- Ability to multitask, prioritize, and manage time effectively
- Adaptability and flexibility in order to deal with different customers and needs in a short period of time
- Demonstrated professional demeanour
- Excellent multitasking and time management skills
- Have a BA degree
- Relevant internship or work experience as assets
Benefits:
We provide competitive compensation and great benefits. The comprehensive benefits plan includes health insurance, extended health care, long-term disability insurance, paid leaves and paid holidays.
- Health, dental and vision insurance (the employer covers 100% of the monthly premium for the employee)
- Paid leaves annually
- Paid holidays
- Annual salary adjustment
Pacston is proud to be an Equal Opportunity/Affirmative Action agency, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.
Benefits:
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- Bachelor's Degree (preferred)
Experience:
- legal: 1 year (preferred)
- Customer service: 2 years (preferred)
Work Location:
In person
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