Client Implementation Specialist

2 weeks ago

Richmond Hill, Ontario, Canada Paymentus (Canada) Corporation Full time

Paymentus leads the North American marketplace in electronic bill payment solutions and is looking for high performers to join our development team building SaaS Fintech solutions across a range of industries.

You will contribute to a massively scalable data platform that is built on top of a world-class enterprise platform supporting thousands of clients and into the millions of transactions daily.

Paymentus' success and rapid growth provide employees with opportunities for career advancement.

We are looking for an innovative implementation engineer to develop and implement solutions that will meet clients' business needs.

As an implementation engineer, you would be independently responsible for analyzing business requirements, assess current product features, identify areas that need custom implementation and oversee development and implementation teams.

You would be required oversee small to medium scale implementation projects. In addition you would independently implement stories and change requests within defined quality standards and agreed estimate. Participate in triage activities to identify root cause and recommend corrective measures to resolve the situation.

API (REST, SOAP), SSO, Token authentication, SQL (ORACLE preferred) are essential skills. Payments processing experience would be good to have but not necessary. Effective communication is a Key requirement to be successful in this role.

  • Responsibilities_
  • Work independently without supervision to design and implement solutions for large complex business requirements
  • Comprehend Complex business strategies and requirements and develop necessary designs and plans to ensure projects and solutions satisfy those needs
  • Act as a contributing member of the project team from project inception to completion
  • Actively listen to client problems and needs to implement that information when creating solution plans
  • Participate in triage activities to identify root cause and recommend corrective measures to resolve the situation
  • Provide advice and make decisions about which technologies would be suitable to use for various projects
  • Assess and evaluate risk as required
  • Maintain understanding of how individual work and decisions fit into the broader organizational picture
  • Keep skills updated and remain proactively aware of happenings and current events in the industry
  • Mentor, educate, and train colleagues
EEO Statement

Paymentus is an equal opportunity employer.

We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, national origin, ancestry, citizenship status, religion, marital status, disability, military service or veteran status, genetic information, medical condition including medical characteristics, or any other classification protected by applicable federal, state, and local laws and ordinances.

Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.

Reasonable Accommodation


Paymentus recognizes and supports its obligation to endeavor to accommodate job applicants and employees with known physical or mental disabilities who are able to perform the essential functions of the position, with or without reasonable accommodation.

Paymentus will endeavor to provide reasonable accommodations to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so would impose an undue hardship on the Company or pose a direct threat of substantial harm to the employee or others.

An applicant or employee who believes he or she needs a reasonable accommodation of a disability should discuss the need for possible accommodation with the Human Resources Department, or his or her direct supervisor.

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